Lauren White
Shelbyville,US
Summary
Accomplished in optimizing outreach strategies and improving program operations to maximize effectiveness and resource utilization. Knowledgeable about in-person and online means for reaching members of the community. Strategic and decisive leader with hardworking mentality and years of related experience.
Overview
12
12
years of professional experience
Work History
Community Outreach Coordinator
Aetna Medicaid
05.2022 - Current
- Served as a liaison between the organization and key stakeholders, fostering trust through open communication and transparent decision-making processes.
- Advocated for underrepresented populations within the community, ensuring their voices were heard when shaping organizational policies or planning new programs.
- Maintained an up-to-date knowledge of best practices in community outreach, regularly attending professional development workshops and networking events to stay informed about new strategies or tools that could enhance program impact.
- Strengthened relationships with community partners through regular communication and collaboration on joint initiatives.
- Conducted community workshops to promote different programs and educate public on available services.
- Managed budgets for multiple projects, consistently adhering to financial constraints while achieving desired outcomes.
- Coordinated logistics for large-scale events such as health fairs or neighborhood cleanups, resulting in well-executed projects with high levels of satisfaction among attendees.
- Increased public awareness of local resources by organizing and promoting community events.
Assistant Manager
Familia Dental
05.2020 - 05.2022
- Coordinating day-to-day operations, ensuring that company guidelines are followed, setting up and organizing schedules, ensuring that goals and objectives are met, maintaining a safe and clean work environment, interviewing and recruiting new employees, providing training to employees, delegating tasks to employees, supervising, leading and motivating employees, filling in for senior management in case of their absence, creating reports, analyzing, interpreting and presenting data, working with patients, monitoring patient satisfaction, managing patient complaints and resolving their issues, supporting the general manager as needed, participating in frequent events to support the community, assisting with insurance claims, educating patients on insurance benefits and out of pocket cost, submitting pre-approvals for services, assisting with Community relations coordinator with multiple community/patient events
Packer
Graphic Packaging
07.2018 - 05.2020
- Meets specifics of customer orders in a timely manner, keeps products separated, organized, and in good rotation, monitors product quality frequently, reporting problems to mitigate safety issues
Dental Assistant
Familia Dental
05.2016 - 07.2018
- Provided excellent customer service in the dental office, communicated with patients to schedule appointments and identify dental needs, increasing patient compliance in teeth cleaning, received positive feedback from patients for the quality of cleaning and engaging communication
Multiple
Target
09.2012 - 05.2016
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the Store and equipment, developed relationships with [x] new staff members, and assisted [x] existing staff members in their career development, provided customer service and was involved in training new team members
Education
Dental Assistant - Dental Assisting
Midwest Technical Institute
Springfield, IL05.2018
High School Diploma -
Hillside Bethel Christian School
Decatur, IL05.2016
Skills
- Customer Service
- Organization
- Time Management
- Program Promotion
- Community Engagement
- Event Planning
- Multitasking
- Problem-solving abilities
- Excellent Communication
- Organizational Skills
Timeline
Community Outreach Coordinator
Aetna Medicaid
05.2022 - Current
Assistant Manager
Familia Dental
05.2020 - 05.2022
Packer
Graphic Packaging
07.2018 - 05.2020
Dental Assistant
Familia Dental
05.2016 - 07.2018
Multiple
Target
09.2012 - 05.2016
Dental Assistant - Dental Assisting
Midwest Technical Institute
High School Diploma -
Hillside Bethel Christian School
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