Lauren White
Toronto,OH
Summary
Detail-oriented and RHIT-certified Health Information Management professional with over 12 years of hospital experience. Collaborative with healthcare teams to improve documentation accuracy, streamline workflows, and ensure optimal reimbursement. Passionate about leveraging healthcare data expertise to enhance healthcare data integrity and operational efficiency. Seeks opportunities to apply skills in a progressive healthcare setting while pursuing ongoing professional growth in health information management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Coding Specialist
Weirton Medical Center
11.2021 - Current
- Assign accurate CPT codes for procedures and services based on clinical documentation
- Perform charge capture by verifying that all billable services are recorded and appropriately coded
- Conduct charge reconciliation to identify and correct missing, incorrect, or duplicate charges, ensuring revenue accuracy
- Collaborate with providers, billing, and revenue cycle teams to resolve coding discrepancies and reimbursement issues
- Act as a liaison between coding staff, providers, clinical departments, and revenue cycle teams to clarify documentation and coding requirements
- Review medical records for documentation completeness and accuracy, ensuring compliance with HIPAA, CMS, and Joint Commission standards
- Assist with coding audits to identify trends, improve documentation quality, and reduce denials
- Stay updated in industry coding changes, regulatory updates, and best practices
- Educate and communicate clinical staff on proper documentation and charge capture processes
Home Health-Office Team Leader
Weirton Medical Center
08.2012 - 11.2021
- Serve as a point of contact for patients, families, and caregivers addressing inquiries and concerns
- Patient account registration for all labs ensuring correct demographics and insurance information while placing orders for clinical lab testing based on physician orders
- Confirm insurance eligibility, obtain authorizations, and ensure proper documentation for billing purposes
- Ensure clinicians have the necessary medical supplies and resources for patient care
- Accurately enter and update patient information in the hospital’s electronic health record
- Ensure accurate and timely documentation of patient records, following Medicare, Medicaid, and state guidelines
- Manage patient visit schedules, coordinate clinician assignments, and ensure timely service delivery
- Ensure accurate review and entry of payroll time sheets and travel reimbursement forms
- Work closely with nurses, therapists, and aides to support seamless patient care coordination
- Provide guidance and training to new office personnel on home health procedures and compliance standards
- Collaborate with nursing leadership to provide home health staff with continuing education, in-services, and annual training
- Maintain up-to-date records of employee credentials, certifications, licenses, continuing education, and West Virginia Cares background checks
- Oversee the WMC Home Draw Program including timely scheduling, patient account registration, mailing of invoices, and payment collection
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
ASSOCIATE OF APPLIED SCIENCE - HEALTH INFORMATION MANAGEMENT
EASTERN GATEWAY COMMUNITY
STEUBENVILLE, OH08.2021
ELEMENTARY EDUCATION (K-8) PROGRAM - SPECIAL EDUCATION
WEST LIBERTY UNIVERSITY
WEST LIBERTY, WV11.2011
CERTIFIED DENTAL ASSISTANT -
JEFFERSON COMMUNITY COLLEGE
05.2006
Skills
- Patient Records Management
- Experience in HIPAA Adherence
- Experience with Cerner Community Works Integration
- Skilled in Optum Lynx Utilization
- Knowledgeable in Delta Health Software Solutions
- ICD-10 Coding Proficiency
- Proficient in CPT Coding
- Proficient in HCPCS Coding
- Knowledgeable in Joint Commission Standards
- Understanding of CMS Guidelines
- Healthcare Data Analysis
- Process Optimization
- Data Reporting
- Proficient in Clinical Terminology
- Staff Development
- Effective Collaboration with Medical Professionals
- Workflow Optimization
- Analyzing Documentation for Inconsistencies
- Coding Issue Resolution
- Effective Compliance Problem Solving
Certification
RHIT - Registered Health Information Technologist (American Health Information Management Association)
Timeline
Coding Specialist
Weirton Medical Center
11.2021 - Current
Home Health-Office Team Leader
Weirton Medical Center
08.2012 - 11.2021
ELEMENTARY EDUCATION (K-8) PROGRAM - SPECIAL EDUCATION
WEST LIBERTY UNIVERSITY
CERTIFIED DENTAL ASSISTANT -
JEFFERSON COMMUNITY COLLEGE
ASSOCIATE OF APPLIED SCIENCE - HEALTH INFORMATION MANAGEMENT
EASTERN GATEWAY COMMUNITY
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