Lauren Winters
Portland
Summary
I am a reliable and customer focused professional with a strong commitment to transform challenges into positive outcomes. I take pride in upholding high standards and exceeding expectations. My knack for learning quickly allows me to efficiently adapt to new environments, systems, and procedures. With strong communication skills and a problem solving mindset, I am confident that my experience and dedication would make me a valuable asset to your company.
Overview
12
12
years of professional experience
Work History
Dasher
DoorDash
01.2019 - Current
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Provided excellent customer service by being friendly and courteous during interactions.
- Immediately addressed problems with customers to promote speedy resolution.
Small Business Owner
Self Employed
03.2014 - 11.2018
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Promoted business via social media to generate leads and maximize brand identity.
- Participated in business events and trade shows to promote products and network with other business owners and prospective clients.
- Provided excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
Elementary School Tutor
Self Employed
04.2013 - 04.2014
- Provided homework assistance using specific curriculum and materials.
- Issued reports updating parents on student progress.
- Maintained records of student assessments, tutoring activities and results.
- Mostly helped with reading and writing comprehension.
Education
GED -
Arete Preparatory Academy
Los Angeles, CASanta Monica College
Santa Monica, CASkills
- Efficient multitasking
- Creative thinker
- Time management
- Customer service skills
- Self motivated
- Excellent communication skills
- Excellent writing skills
- Critical Thinking
- Attention to detail
- Team Player
- Dependable and reliable
- Patient and kind
Timeline
Dasher
DoorDash
01.2019 - Current
Small Business Owner
Self Employed
03.2014 - 11.2018
Elementary School Tutor
Self Employed
04.2013 - 04.2014
GED -
Arete Preparatory Academy
Santa Monica College
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