Maria Elena Silva Conde
Summary
Food Delivery Driver with motivation to handle continuous driving and back-to-back orders. Meets delivery targets by knowing local roads well and uses GPS applications. Dedicated to customer satisfaction.
Overview
1
1
year of professional experience
Work History
Dasher
DoorDash
Castro Valley, California
12.2023 - Current
- Delivered food orders to customers in a timely manner according to Dasher app instructions.
- Provided friendly customer service while interacting with customers during deliveries.
- Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
- Maintained an organized, clean and safe vehicle at all times.
- Adhered to company policies and procedures when delivering food orders.
- Took initiative in resolving customer complaints in a professional manner.
- Communicated effectively with restaurant staff about any issues related to food orders or delivery instructions.
- Ensured proper handling of food items throughout the entire delivery process.
- Utilized GPS navigation tools for efficient route planning between multiple deliveries.
- Performed pre-trip vehicle inspections on a daily basis including checking fluids, tire pressure, brakes, lights.
- Maintained accurate records of delivered items as well as customer feedback and ratings.
- Managed time efficiently by balancing multiple deliveries simultaneously while meeting deadlines.
- Reported any incidents or accidents involving vehicles immediately after they occurred.
- Stayed updated on current promotions offered by partner restaurants so that customers can be informed accordingly.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
- Maintained positive relationships with customers to promote further business opportunities.
- Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
Homemaker/Family Babysitter/Adult Care Provider
Génesis Silva: 650-333-2757JoséTorres 650-754-3064
Castro Valley , California
10.2023 - Current
- Greeted children when they returned home from school and helped them with homework assignments.
- Provided a safe, nurturing environment for the children while parents were away.
- Organized activities such as arts and crafts, games, outdoor play, music, and reading stories.
- Provided transportation for kids to after-school activities.
- Performed light housekeeping duties such as laundry and tidying up common areas used by the kids.
- Administered basic first aid if necessary in case of minor injuries or illnesses.
Education
Law School
Universidad Santa Maria Caracas Venezuela
Venzuela 02-1988
Some College (No Degree) - Human Resources Development
Hayward Adult School
Hayward, CASkills
- Excellent time management
- Efficient multitasking
- Route planning expertise
- Safety awareness
- Smartphone operation
- Efficient driving
- Delivery confirmations
- Excellent sense of direction
- Payment handling
- Cooking
- Proper food temperatures
- Phone orders
- Food handling
- Point of sale system
- GPS mapping
- Energy conservation
- Urban delivery management
- Smartphone use
- Two-wheeler operation
- Product presentation
- Account development
Timeline
Dasher
DoorDash
12.2023 - Current
Homemaker/Family Babysitter/Adult Care Provider
Génesis Silva: 650-333-2757JoséTorres 650-754-3064
10.2023 - Current
Law School
Universidad Santa Maria Caracas Venezuela
Some College (No Degree) - Human Resources Development
Hayward Adult School