Lauren Womer
Charleston,SC
Summary
Hospitality professional with a proven track record in multitasking, problem-solving, and organizational excellence. Recognized for reliability and dedication, consistently delivering exceptional communication and time management. Committed to maintaining the highest standards of customer satisfaction, with a demonstrated ability to thrive in fast-paced, high-stress environments while ensuring high-quality service delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Pages Okra Grill
07.2024 - Current
- Maintained cleanliness and organization of bar area to comply with health regulations
- Crafted and served diverse cocktails and beverages for a 10-13 server restaurant during peak service hours
- Received bar management training to assist with inventory organization, ordering, and stock rotation
- Responsible for training and onboarding new staff members
Server
Famulari's Pizzeria
10.2023 - 08.2024
- Greeted guests with a calm and charming demeanor even in high stress situations
- Took advantage of excellent menu knowledge to advise customers and upsell menu items when possible
- Served food and beverages promptly with focused attention to customer needs
Bartender
Snapperjacks
05.2023 - 10.2023
- Managed POS terminals to process weekly sales transactions ranging from $9,000 to $12,000.
- Resolved customer concerns and complaints promptly to enhance service quality.
- Facilitated specialty drink orders for servers by preparing on-demand items promptly.
- Oversaw daily operations of food and beverage service to ensure exceptional guest experiences.
Bartender
Stack'd Burgers & Beer
03.2021 - 07.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Developed a knowledge for a large selection of rotating draft beers and their specific qualities
- Served high customer volumes during special events, nights, and weekends
- Gained comprehensive experience across all restaurant roles, including server, bartender, kitchen employee, and host
Bartender
Bar 3
01.2022 - 05.2022
- Provided excellent customer service in a fast and professional manner to both small and large parties
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior
- Kept alcoholic beverages well-stocked and organized to meet expected demands
Education
Bachelor's Degree - Biology
Carlow University
Pittsburgh, PA05.2022
Skills
- Serving Experience
- Laboratory Experience
- Physiology Knowledge
- Anatomy Knowledge
- Upselling
- Aloha/Toast POS
- Sales Expertise
- Custom Drink Preparation
Certification
- TIPS
- RAMP
Timeline
Bartender
Pages Okra Grill
07.2024 - Current
Server
Famulari's Pizzeria
10.2023 - 08.2024
Bartender
Snapperjacks
05.2023 - 10.2023
Bartender
Bar 3
01.2022 - 05.2022
Bartender
Stack'd Burgers & Beer
03.2021 - 07.2022
Bachelor's Degree - Biology
Carlow University