Lauren Wyatt
Colchester,IL
Summary
Customer service professional with experience in banking, education, and veterinary care. Skilled in handling financial transactions, answering client inquiries, and providing clear, empathetic communication in fast-paced settings. Recognized for strong attention to detail, multitasking ability, and problem-solving skills. Adept at building positive relationships with customers and coworkers while ensuring accuracy, efficiency, and excellent service.
Overview
17
17
years of professional experience
Work History
Teller
State Bank of Industry
11.2021 - Current
- Processed customer transactions accurately and efficiently using cash handling systems.
- Assisted customers with account inquiries, fostering positive relationships and satisfaction.
- Maintained compliance with banking regulations, ensuring adherence to operational policies.
- Trained new tellers on procedures and systems, enhancing team performance and knowledge.
Paraprofessional
West Prairie High School
01.2022 - 06.2023
- Supported lead teacher in implementing educational activities and lesson plans.
- Assisted in classroom management, fostering positive behavior among students.
- Collaborated with staff to create a safe and engaging learning environment.
- Adapted instructional materials to meet diverse learning needs of students.
Veterinary Technician/Secretary
Animal Medical Center of Macomb
08.2020 - 10.2021
- Administered medications and vaccines to various animal species, ensuring optimal health outcomes.
- Assisted veterinarians during surgical procedures, maintaining sterility and preparing necessary instruments.
- Monitored anesthesia levels and vital signs during surgeries and recovery phases for patient safety.
- Educated pet owners on post-operative care and general health practices to enhance animal welfare.
Head Teller/ Teller/New Accounts
Peoples Bank of Wyaconda
03.2016 - 08.2019
- Supervised daily operations of teller line, ensuring compliance with banking regulations and policies.
- Trained and mentored new tellers, enhancing team performance and service quality.
- Implemented process improvements to streamline transaction handling, increasing efficiency of service delivery.
- Managed cash flow and balanced cash drawers, maintaining accurate records of transactions.
Volunteer
His Ranch
06.2008 - 08.2016
- Worked out horses to get them ready for the children
- Coordinated volunteer efforts, ensuring effective resource allocation and task completion.
- Led training sessions for new volunteers, enhancing team performance and engagement.
- Developed outreach programs to increase community involvement and support for initiatives.
- Streamlined communication processes among volunteers, improving coordination and collaboration
Retail Wireless Consultant
Cell Tech Electronics
10.2014 - 02.2016
- Conducted personalized consultations to identify customer needs and recommend appropriate wireless solutions.
- Demonstrated advanced product knowledge to educate customers on features and benefits of various devices.
- Assisted customers with troubleshooting device issues, enhancing overall satisfaction and loyalty.
Dog Trainer
Petco
05.2014 - 10.2015
- Developed and implemented customized training programs for various dog breeds to improve behavior and obedience.
- Conducted group training sessions, fostering socialization among dogs while educating owners on effective techniques.
- Assessed individual dog behavior to tailor training methods, enhancing owner satisfaction and compliance.
- Mentored junior trainers on best practices in canine education and client interaction, promoting professional growth.
Education
General Studies
John Wood Community College
QuincyHigh School Diploma -
Canton R-V High School
05-2011
Skills
- Fast learner
- Cash handling and management
- Friendly
- Transaction processing accuracy
- Patience and empathy
- Wellness to learn new things
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Approachable
- Positive
Timeline
Paraprofessional
West Prairie High School
01.2022 - 06.2023
Teller
State Bank of Industry
11.2021 - Current
Veterinary Technician/Secretary
Animal Medical Center of Macomb
08.2020 - 10.2021
Head Teller/ Teller/New Accounts
Peoples Bank of Wyaconda
03.2016 - 08.2019
Retail Wireless Consultant
Cell Tech Electronics
10.2014 - 02.2016
Dog Trainer
Petco
05.2014 - 10.2015
Volunteer
His Ranch
06.2008 - 08.2016
General Studies
John Wood Community College
High School Diploma -
Canton R-V High School
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