Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Lauren Zimmer

Kalamazoo

Summary

Knowledgeable case managment with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.

Overview

5
5
years of professional experience

Work History

Unaccompanied Case Manager

Bethany Christian Services
04.2024 - Current


  • Participated in ongoing professional development opportunities, contributing to a culture of learning within the organization.
  • Ensured compliance with relevant regulations and ethical standards, maintaining a strong reputation for the organization in the field.
  • Advocate for the minors legal needs
  • Provided mentorship to junior case managers, fostering professional growth within the team.

Business Development Manager

Workbox Staffing
05.2023 - 03.2024
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Kept meticulous client notes and updated account information in company databases.

Professional and Industrial Recruiter

Kelly Services
01.2022 - 05.2023
  • Provided ongoing support throughout the hiring process by addressing any concerns or questions from both clients and candidates.
  • Actively monitored labor market conditions relevant to various industries while adjusting recruitment strategies accordingly-ensuring continued success in candidate placements.
  • Managed the entire recruitment process for various manufacturing and engineering industries, resulting in more streamlined operations.
  • Collaborated with hiring managers to understand their specific needs, resulting in better-targeted recruitment efforts.

Foster Care Case Manager

Bethany Christian Services
07.2020 - 12.2021
  • Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
  • Acted as advocate for children in Local court settings.
  • Provided in-home training and support to foster parents during weekly meetings to help mitigate problems arising from child behavior.
  • Monitored foster home compliance with state regulations and conducted regular home visits to ensure safe environments for children placed in care.

Education

Bachelor of Art - Criminal Justice

Western Michigan University
Kalamazoo, MI
04.2020

Associate of Arts - undefined

Kalamazoo Valley Community College
Kalamazoo, MI
12.2017

Skills

  • Case management
  • Treatment Planning
  • Client advocacy
  • Case management tracking
  • Client relationship management
  • New hire on-boarding
  • Coaching and mentoring
  • Training oversight

Awards

MDHHS Training, Multiple Dean’s List at a University, Cum Laude

Timeline

Unaccompanied Case Manager

Bethany Christian Services
04.2024 - Current

Business Development Manager

Workbox Staffing
05.2023 - 03.2024

Professional and Industrial Recruiter

Kelly Services
01.2022 - 05.2023

Foster Care Case Manager

Bethany Christian Services
07.2020 - 12.2021

Associate of Arts - undefined

Kalamazoo Valley Community College

Bachelor of Art - Criminal Justice

Western Michigan University

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