Lauren Zimmermann
Hiawatha,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and excellent interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Service and Support Coordinator
The Arc Of East Central Iowa
08.2022 - Current
- Coordinate services for individuals on a variety of HCBS waivers by providing education on resources, navigation of MCO portals to ensure proper authorization of funding, and training staff on specific care requirements.
- Participate in annual care plan meetings and assessments to ensure all documentation is current and accurate.
- Write individualized goals to assist participants in growing their skills and reviewing progress of those goals.
Service Center Coordinator
The Arc Of East Central Iowa
08.2021 - 07.2022
- Coordinated staff scheduling with monthly registration for group services and communicated those schedules and confirmation of registration in a timely manner.
- Collaborated with other professionals within and outside of the agency to meet the needs of participants and staff.
- Created and planned the monthly brochure of activities offered to participants and monitored those activities to ensure high quality of service.
Lead Direct Service Provider
The Arc Of East Central Iowa
08.2018 - 07.2021
- Maintained clean and well-organized environment for client happiness and safety.
- Enhanced individuals wellbeing by supporting participation in recreational activities.
- Scheduled all classroom activities and planned field trips.
- Developed strong and trusting rapport with individuals and their families.
Education
Associate of Arts - Human Services
Kirkwood Community College
Cedar Rapids, IA06.2017
Timeline
Service and Support Coordinator
The Arc Of East Central Iowa
08.2022 - Current
Service Center Coordinator
The Arc Of East Central Iowa
08.2021 - 07.2022
Lead Direct Service Provider
The Arc Of East Central Iowa
08.2018 - 07.2021
Associate of Arts - Human Services
Kirkwood Community College
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