Laurence Millstein

Manage retail and custom body shop production. Day to day customer and insurance company interaction. Create manual estimates on high end exotic cars and custom cars. Order all parts necessary to complete repairs or restoration. Perform all scanning adhering to OEM standards.

• Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
• Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.

Complete control of all daily business operations and decisions. Increased annual sales from $880K to $4.6M

• Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
• Improved operational efficiency by streamlining processes and implementing cost-saving measures.
• Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
• Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
• Implemented innovative solutions for optimizing resource utilization and maximizing return on investment.
• Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
• Fostered strong relationships with external partners and stakeholders to support business objectives and expand market share.
• Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
• Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
• Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
• Optimized supply chain efficiency through vendor negotiations, inventory control measures, and streamlined logistics processes.
• Implemented technology upgrades which resulted in increased workflow efficiency.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Manage daily shop operation, production, Employees. All insurance negotiations.

• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Interacted well with customers to build connections and nurture relationships.
• Assisted in recruiting, hiring and training of team members.