Shelby Adkins
Starke,FL
Summary
Accomplished Field Service Technician with a proven track record at Ring Power, renowned for exceptional customer service and advanced technical skills. Expert in troubleshooting, repair, and mentoring, consistently enhancing team efficiency and customer satisfaction. Has developed multiple technicians in the past 10 years, many who have grown to promote. Is team focused, never loses site of the goal to keep our customers productive.
Overview
24
24
years of professional experience
Work History
Field Service Technician
Ring Power
12.2004 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with customers, consistently receiving positive feedback for exceptional service.
- Make timely repairs in order to keep production fluent at the Chemours mine site.
- Utilize recourses to make quick and accurate decisions for the betterment of the company and the customer.
- Train and manage the time and recourses of two other younger technicians to keep the mine running fluently.
Welding Fabricator
Alcoa
01.2001 - 11.2004
- Advanced skills in various welding techniques including MIG, TIG, stick welding, and plasma cutting.
- Improved welding quality by performing precise cuts, bevels, and welds on various metals.
- Maintained superior craftsmanship standards while working under tight deadlines in a fast-paced environment.
Education
High School Diploma -
East Side High School
Gainesville, FL06-1994
Skills
- Safety
- Troubleshooting and repair
- Customer service
- Training and mentoring
- Customer training
- Time management
- Developing technicians
- Equipment Knowledge
Timeline
Field Service Technician
Ring Power
12.2004 - Current
Welding Fabricator
Alcoa
01.2001 - 11.2004
High School Diploma -
East Side High School
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