LAURENCIA OFORI-KONTOH
Oak Harbor,WA
Summary
Dynamic Logistics Specialist with the US Navy, adept at supply chain management and process optimization. Proven track record in enhancing operational efficiency and ensuring regulatory compliance. Skilled in data analysis and effective communication, successfully coordinated complex logistics operations while training teams to excel in high-pressure environments. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Tech-savvy Logistics Specialist with deep proficiency in ERP, supply chain, and logistics software. Quick-thinking, solution-minded manager adept at identifying problems in the early stages. Will relocate to any U.S. city for a challenging position in the field. Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Resourceful professional in logistics and supply chain management, known for high productivity and efficient task completion. Skilled in strategic planning, inventory management, and process optimization with a knack for improving operational workflows. Excel using critical thinking, problem-solving, and communication skills to navigate complex logistical challenges and drive successful outcomes. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Customer-focused Shop Associate known for high productivity and efficient task completion. Specialize in inventory management, customer service, and sales techniques. Excel at communication, problem-solving, and adaptability to ensure top-notch shopping experiences for customers. Committed to leveraging these skills to contribute positively to team goals and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Logistics Specialist
US Navy
Oak Harbor, Washington
11.2022 - Current
- Coordinated supply chain logistics for military operations and training exercises.
- Managed inventory systems to track supplies and equipment efficiently.
- Assisted in developing transportation plans for personnel and materials.
- Oversaw shipping processes to ensure timely delivery of critical resources.
- Analyzed logistical challenges and proposed effective solutions for operations.
- Ensured compliance with safety regulations during transportation and handling of materials.
- Trained new team members on logistics procedures and best practices.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
- Assisted in troubleshooting any problems that may arise during the delivery process.
- Logged, processed, and followed up on merchandise authorization shipments in databases.
- Worked with team members to improve process integration and flow.
- Organized and managed the inventory of all incoming and outgoing shipments.
- Coordinated import and export operations, adhering to tight schedules and deadlines.
- Managed inbound and outbound delivery schedules for optimal flow of goods.
- Communicated regularly with customers regarding their orders status.
- Strengthened integrity, developing organization systems for records, reports and agendas.
Manufacturing Engineer
Danaher
Towson, Maryland
03.2022 - 11.2022
- Collaborated with cross-functional teams on product design and improvements.
- Utilized CAD software for designing and modifying engineering drawings.
- Assisted in the selection and integration of new manufacturing technologies.
- Tested final products to ensure quality.
- Performed root cause analysis on various production issues and developed corrective actions plans.
- Reviewed engineering drawings for accuracy prior to releasing them into production environment.
- Implemented Lean Manufacturing techniques such as 5S, Kaizen events, Kanban systems, in order to optimize production flow and improve overall efficiency.
- Collaborated with other departments such as Quality Control, Procurement, Maintenance and Production Planning to ensure timely delivery of parts and products according to specifications.
- Trained personnel on proper use of machines and tools used in the manufacturing process.
Education
Bachelor of Science - Cyber Security And Criminal Justice
University of Maryland Global Campus
Hyattsville, MDSkills
- Cybersecurity fundamentals
- Risk assessment
- Data analysis
- Incident response
- Supply chain management
- Process optimization
- Documentation skills
- Problem solving
- Remote desktop support
- IT infrastructure knowledge
- Computer training
- Effective communication
- Process improvements
- Analytical thinking
- Quality assurance controls
- Decision-making
- Security updates
- Regulatory compliance
- Access management
- Cross-functional collaboration
- Data management
- Data quality management
- Attention to detail
Languages
English
Professional
French
Elementary
Certification
- Financial Management Certification
- Computer Operation skill
- CPR certification
- Lean-sigma yellow belt
Timeline
Logistics Specialist
US Navy
11.2022 - Current
Manufacturing Engineer
Danaher
03.2022 - 11.2022
Bachelor of Science - Cyber Security And Criminal Justice
University of Maryland Global Campus