Laurene Walker
Cleveland
Summary
Compassionate Medical Assistant skilled in patient-focused care, vital sign monitoring, and HIPAA compliance. Committed to enhancing student wellness through individualized health plans and collaborative care.
Overview
9
9
years of professional experience
Work History
Medical Assistant
PSI Associates
Twinsburg, OH
10.2024 - Current
- Administered medications and treatments in compliance with state health regulations.
- Developed individualized health plans for students with chronic conditions.
- Conducted health screenings and assessments to identify potential health issues.
- Educated students and staff on health practices, disease prevention, and wellness initiatives.
- Collaborated with parents and healthcare providers to support student health needs.
- Managed emergency response protocols during medical incidents or crises.
- Implemented school-wide health programs to promote overall student wellness and safety.
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
- Supported students with special needs by coordinating individualized healthcare plans and working closely with the interdisciplinary team.
- Managed immunization compliance within the school population to prevent the spread of communicable diseases.
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Assessed students'' physical and emotional well-being during daily clinic visits, providing appropriate care or referrals as needed.
- Screened for infectious diseases to help prevent spreading within the school community.
- Assessed student health and identified potential health concerns to provide appropriate care.
Nursing Assistant/Phlebotomist
Kettering Health Network - Sycamore Hospital
Dayton, OH
08.2020 - 12.2022
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Monitored vital signs and reported changes to the healthcare team for timely interventions.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
- Advocated for patients' needs, fostering a compassionate environment conducive to healing.
- Assisted nursing staff with patient care, ensuring comfort and safety during daily activities.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Collected blood samples using venipuncture and capillary methods, ensuring patient comfort and sample integrity.
- Maintained accurate patient records and lab documentation to support seamless workflow and compliance with regulations.
- Collaborated with healthcare teams to streamline patient processing and improve overall service delivery.
- Implemented quality control measures to ensure accuracy in specimen labeling and handling procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Medical Assistant
Promedica of Centerville
Centerville, OH
07.2020 - 12.2022
- Administered patient care procedures, ensuring compliance with established protocols and standards.
- Assisted healthcare providers in clinical tasks, enhancing overall patient experience and satisfaction.
- Educated patients on treatment plans and medication usage, fostering improved health outcomes and adherence.
- Maintained accurate medical records using electronic health record (EHR) systems to support efficient operations.
- Coordinated appointment scheduling and follow-ups, optimizing workflow efficiency within the medical office.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
STNA
Mercy Health Hospital
Springfield, OH
08.2019 - 09.2020
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Coordinated mealtime assistance for patients requiring feeding support, ensuring proper nutrition intake daily.
- Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
- Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
- Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Collaborated with nursing staff to ensure timely delivery of medications and treatments.
PCT
Franklin Nursing Home
Cleveland, OH
04.2019 - 08.2019
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Monitored vital signs and reported changes to healthcare team, enhancing patient health outcomes.
- Assisted nursing staff with daily patient care tasks, ensuring comfort and safety for residents.
- Supported mobility needs by safely transferring residents to and from various locations within the facility.
- Documented patient progress accurately in electronic health records, ensuring compliance with care standards.
- Monitored vital signs and reported changes to nursing staff, facilitating timely medical interventions.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
STNA
Eastbrook Healthcare
Cleveland, OH
10.2017 - 08.2019
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Fostered a positive environment by engaging residents in meaningful activities and conversations.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Safely transported patients throughout the facility using proper transfer techniques and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
STNA
Heritage of Euclid
Cleveland, OH
05.2017 - 10.2017
- Monitored patient vital signs and reported changes to nursing staff promptly.
- Assisted residents with daily living activities, ensuring comfort and safety.
- Assisted patients in daily activities, promoting their independence and dignity.
- Assisted with patient transfer and ambulation.
- Administered medications under supervision, adhering to prescribed schedules and protocols.
- Documented patient progress accurately in electronic health records.
- Maintained cleanliness and organization of resident rooms and common areas.
- Facilitated safe patient transfers between beds and wheelchairs in the healthcare facility.
- Participated in training sessions to enhance caregiving skills and knowledge of best practices.
- Kept accurate records of patients' care, condition, and progress.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Education
High School Diploma -
Shaw High School
East Cleveland, OH05-2017
Skills
- Direct patient care
- Patient assessments
- Patient communication
- Medical terminology
- Medical terminology
- Electronic health records
- Electronic medical records
- Patient scheduling
- Data entry
- Phlebotomy
- Laboratory specimen collection
- Immunization administration
- Procedure assistance
- Sterilization techniques
- Empathetic care
- CPR
- HIPAA compliance
- Patient-focused care
- Specimen collection and processing
- Compassionate care
- Trustworthy companion
- Compassionate
- Emergency preparedness
- Empathetic care caregiver
- Adaptable
- Professional ethics
- Critical thinking
- Trustworthy support
- Indirect patient care
- Monitoring patient progress
- Emergency response preparedness
Timeline
Medical Assistant
PSI Associates
10.2024 - Current
Nursing Assistant/Phlebotomist
Kettering Health Network - Sycamore Hospital
08.2020 - 12.2022
Medical Assistant
Promedica of Centerville
07.2020 - 12.2022
STNA
Mercy Health Hospital
08.2019 - 09.2020
PCT
Franklin Nursing Home
04.2019 - 08.2019
STNA
Eastbrook Healthcare
10.2017 - 08.2019
STNA
Heritage of Euclid
05.2017 - 10.2017
High School Diploma -
Shaw High School