Lauren Emelina Alexiou
Plano,TX
Overview
27
27
years of professional experience
Work History
Contractor/Designer
Alexiou Interiors
Dallas, TX
05.2012 - Current
- Managed all aspects of high quality, custom renovation projects from inception to completion, including budgeting, scheduling, materials selection, and employee supervision.
- Developed and implemented design plans for residential clients, including selection of materials, finishes and furnishings.
- Provided detailed estimates of material costs and time frames for each project.
- Managed multiple projects simultaneously while meeting needs and deadlines set by clients.
- Coordinated with contractors and other professionals on construction projects.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Adhered to budget, schedule, and building codes to execute projects on time and maintain site safety.
- Created work crew schedules and delegated assignments.
- Resolved labor, design and tool issues during construction projects.
- Maintained accurate records of costs associated with each job.
Assistant Hotel Manager
Kouros Village
Santorini, Greece
05.2009 - 10.2011
- Seasonal (April-October)
- Worked closely with international charter companies to ensure .....
- Handled guest complaints professionally and efficiently.
- Resolved conflicts between staff members or guests when necessary.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints and ensured that guests received prompt, courteous attention throughout their stay.
- Organized and optimized room assignments to gain maximum occupancy figures, improving revenue growth and increasing market share.
- Worked successfully with diverse group of coworkers, including housekeeping and maintenance to accomplish goals and address issues related to our products and services.
- Managed guest check-in and check-out procedures, reservations and payments.
- Welcomed large volume of international guests and improved overall customer service.
Wholesale Jewelry Sales/Factory Assistant
Noitakis Gold and Silver
Athens, Greece
05.2007 - 10.2011
- ****Seasonal (
- Assisted with merchandising tasks such as stocking shelves, setting up displays, and rotating merchandise.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Monitored stock levels to ensure adequate supplies were available for sale.
- Computed purchases and received and processed cash or credit payment.
- Demonstrated product knowledge to answer customer questions and inquiries.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Monitored security cameras to ensure safety of store assets and personnel.
- Performed basic repairs on jewelry items when needed.
- Completed day-to-day duties accurately and efficiently.
- Created custom designs
Licensed Realtor
Keller Williams
Dallas, TX
03.2006 - 04.2007
- Generated lists of properties compatible with buyers' needs and financial resources.
- Coordinated appointments to show homes to prospective buyers.
- Advised prospective clients on current market activities and optimal buying or selling choices.
Seasonal Server
Zorbas Greek Cafe
Plano, TX
05.2001 - 04.2007
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Provided exceptional service to high volume of daily customers.
- Calculated charges, issued table checks and collected payments from customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Contractor/Designer
Mountain Sweets/Sports
Angel Fire, NM
12.1996 - 08.2000
- Catered to tourists and employees at resort convenience shop selling tshirts, gifts, winter apparel, souvenirs, gourmet sweets, food/beverage.
- Managed inventory
- Assisted with guest ski/snowboard rentals
Education
BBA - Economics
Baylor University
Waco, TX08-2005
Real Estate -
Leonard Hawes School of Real Estate
Addison, TXLanguages
Greek
Native/ Bilingual
French
Limited
Spanish
Elementary
References
References available upon request.
Timeline
Contractor/Designer
Alexiou Interiors
05.2012 - Current
Assistant Hotel Manager
Kouros Village
05.2009 - 10.2011
Wholesale Jewelry Sales/Factory Assistant
Noitakis Gold and Silver
05.2007 - 10.2011
Licensed Realtor
Keller Williams
03.2006 - 04.2007
Seasonal Server
Zorbas Greek Cafe
05.2001 - 04.2007
Contractor/Designer
Mountain Sweets/Sports
12.1996 - 08.2000
BBA - Economics
Baylor University
Real Estate -
Leonard Hawes School of Real Estate
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