Dynamic cosmetology educator and sales associate with over 25 years excelling in client facing customer service roles, team mentoring and client retention. Expert in hands-on training and performance feedback, fostering confidence and professionalism in students and clients. Proven ability to maintain high service standards and a polished environment while ensuring safety and compliance in fast-paced settings.
Lead, coach, and mentor developing professionals through hands-on training, daily guidance, and performance feedback.
•
Supervise customer-facing clinic services while maintaining safety, sanitation, professional standards, and a polished service environment.
•
Support students in building confidence, technical skill, client communication, and professional workplace habits.
•
Evaluate student performance and provide clear feedback to help them meet program and service expectations.
•
Model strong customer service, professionalism, and sound decision-making in a fast-paced training environment.
Stylist / Salon
Provided client-focused beauty services while maintaining professional presentation and service quality.
•
Supported a welcoming customer experience through clear communication, product knowledge, and attention to detail.
•
Managed appointment flow and client expectations in a service-driven environment.
Delivered high-quality customer service in a fast-paced, high-volume salon environment.
•
Balanced client needs, service timing, professional presentation, and quality standards throughout daily appointments.
•
Built strong client relationships through communication, consistency, and polished service delivery.
•
Maintained clean, organized, and professional work areas in line with salon standards.