Laurenne Laurent
Brooklyn
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Amazon warehouse
Package Containers
Queens
07.2025 - 02.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
General Store Assistant Manager
Assistant Manger
Brooklyn
04.2022 - 11.2024
- Assisted customers with inquiries and provided product recommendations.
- Organized store displays to enhance product visibility and accessibility.
- Processed transactions accurately using the point-of-sale system.
- Collaborated with team members to ensure efficient store operations.
- Monitored store cleanliness and restocked supplies as needed.
- Supported promotional events by setting up materials and engaging customers.
- Maintained cleanliness of sales floor and backroom areas.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Assisted customers in finding desired products throughout the store.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Prepared purchase orders for new inventory based on customer demand trends.
- Attended team meetings to discuss current procedures and develop strategies for improvement.
- Helped customers make purchases by demonstrating, describing and recommending products.
Bakery Worker
Food Server
Brooklyn
05.2023 - 10.2023
- Prepared and baked a variety of bread and pastry items daily.
- Maintained cleanliness and organization in the bakery workspace.
- Assisted in inventory management of baking supplies and ingredients.
- Collaborated with team members to fulfill customer orders efficiently.
- Operated ovens, mixers, and other baking equipment safely.
- Trained new staff on bakery procedures and safety protocols.
- Provided excellent customer service by answering questions and taking orders.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Rotated stock regularly to prevent spoilage due to overstocking or outdating.
- Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
Digg In
Line cook server
New York
02.2018 - 03.2019
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Maintained cleanliness and organization of kitchen workstations throughout shifts.
- Collaborated with team members to ensure timely meal preparation and service.
- Operated kitchen equipment safely while following all safety protocols.
- Implemented food storage practices to minimize waste and ensure freshness.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Kept stations stocked and ready for use to maximize productivity.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
CVS
customer service
Brooklyn
01.2015 - 05.2016
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Organized and stocked merchandise on shelves according to store layout standards.
- Maintained cleanliness and order in stockroom for efficient operations.
- Collaborated with team members to ensure timely restocking of products.
- Assisted customers in locating items and answered product inquiries.
- Utilized equipment for transporting heavy items throughout the store.
- Implemented safety procedures while handling stock and equipment daily.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Inspected stock for damage or defects and reported issues to management.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Issued supplies, materials and products to team members based on information from requisitions.
Education
South Shore
Brooklyn, New YorkSkills
- Customer service
- Inventory management
- Team collaboration
- Point-of-sale operation
- Retail operations
- Task prioritization
- Problem solving
- Effective communication
- Decision-making
- Social perceptiveness
- Flexible and adaptable
- Training & Development
- Planning
- Organizational skills
- Networking
Languages
English
Full Professional
Creole
Limited
Certification
- CPR
Accomplishments
- Humanitarian Award
Timeline
Amazon warehouse
Package Containers
07.2025 - 02.2026
Bakery Worker
Food Server
05.2023 - 10.2023
General Store Assistant Manager
Assistant Manger
04.2022 - 11.2024
Digg In
Line cook server
02.2018 - 03.2019
CVS
customer service
01.2015 - 05.2016
South Shore