Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Interests
Work Preference
Work Availability
Timeline
Hi, I’m

LAUREN WOLFELAND

Los Angeles,CA
LAUREN WOLFELAND

Summary

Motivated team member with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level help desk or tech support position. Ready to help team achieve company goals.

Overview

21
years of professional experience
3
Certification

Work History

GreenDoor powered by Intelligentsia

Barista
06.2022 - 06.2024

Job overview

  • Accurately recorded safe contents and the POS till for deposit.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Burger Lounge

Server / Cashier
06.2016 - 06.2022

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Elite Ambulance

Fleet Supervisor / Emergency Medical Technologist
02.2011 - 09.2015

Job overview

  • Performed patient care and transport to medical facilities with accompanied with accurate patient care record.
  • Performed new hire training with ride-alongs and new employee orientation.
  • Maintained accurate records of an ambulance fleet of 40, including maintenance, repairs, licenses, inspections, registrations, and warranties.
  • Oversaw inventory management of supplies necessary for maintaining optimal functioning of the entire vehicle fleet.

Education

WESTERN GOVERNORS UNIVERSITY
SALT LAKE CITY, UT

Bachelor's Degree from INFORMATION TECHNOLOGY
10.2026

Skills

  • Exceptional customer service
  • ITIL framework
  • Interpersonal skills
  • Information technology literacy
  • Command line (Windows, Linux)
  • Networking fundamentals
  • Security fundamentals
  • Troubleshooting
  • Operating systems

Certification

  • CompTIA A+, CompTIA - Jul 2024
  • ITIL4, Axelos - Apr 2024
  • Google IT Support, Coursera - Sep 2023

References

Available on Request

Languages

English
Bilingual or Proficient (C2)
Japanese
Elementary (A2)

Interests

Networking

Technology

Foreign language

Work Preference

Work Type

Full TimePart Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Work-life balanceCompany CultureCareer advancement
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Barista

GreenDoor powered by Intelligentsia
06.2022 - 06.2024

Server / Cashier

Burger Lounge
06.2016 - 06.2022

Fleet Supervisor / Emergency Medical Technologist

Elite Ambulance
02.2011 - 09.2015

WESTERN GOVERNORS UNIVERSITY

Bachelor's Degree from INFORMATION TECHNOLOGY

Similar Profiles

CREATE PROFILE
LAUREN WOLFELAND