Lauri Wilson
Clifton Park,NY
Summary
Energetically contributed to Shenendehowa Central School District, enhancing student engagement and well-being through tailored support and compassionate companionship. Leveraged organizational skills and data entry expertise to maintain meticulous records, achieving a positive and inclusive educational environment. Demonstrated exceptional multitasking abilities and a dependable nature, significantly improving school community relations.
Overview
27
27
years of professional experience
Work History
Teachers Aide /Behavioral Job Coach
Shenendehowa Central School District
09.2023 - Current
- Offered caring companionship and emotional support.
- Assisted students with daily needs to maintain self-esteem and general wellness.
- Established trusting relationships with students through consistent reliability and genuine empathy towards their unique situations.
- Maintained accurate records of interns progress through detailed documentation of progress provided during each shift.
- Supported students mental well-being by engaging in meaningful conversations and offering emotional support.
- Contributed to a positive atmosphere by creating friendly interactions between fellow aides and teachers.
Teachers Aide Special Education
Shenendehowa Central School District
01.2018 - 06.2023
- Offered caring companionship and emotional support.
- Assisted students with their daily needs to maintain self-esteem during new transitions.
- Established trusting relationships with students through consistent reliability and genuine empathy towards their unique situations.
- Contributed to a positive atmosphere by creating friendly interactions between facility and staff.
- Maintained accurate records of students progress through detailed documentation of the assistance provided during each subject meeting their individual IEP.
School Bus Monitor
Shenendehowa Central School District
02.2015 - 01.2018
- Contributed to the overall success of school transportation services by consistently meeting or exceeding performance expectations in all areas of responsibility.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Calmed unruly students during bus rides and helped prevent repeated disruptions.
- Taught and modeled safe bus riding practices to students.
Recess Aide
Shenendehowa Central School District
02.2015 - 01.2018
- Developed strong rapport with students, earning their trust and respect while maintaining an authoritative presence on the playground.
- Collaborated with fellow Recess Aides to maintain a clean and safe outdoor environment for all students.
- Oversaw children on playground to monitor safety and suitability of activities.
- Picked up supplies from storage facilities for special events.
- Monitored children's activities to verify safety and wellbeing.
Customer Service Representative /Office Administrative Assistant
Capital District Transportation Authority
04.1997 - 02.2011
- Documented and detailed calls and complaints using call center's CRM database.
- Addressed customer account discrepancies and concerns.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Maintained accuracy in transferring correct data from payroll spreadsheets into system.
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
Education
Certificate - Cosmetology Education
EOC Division of Hudson Valley Community College
Troy, NY05.1991
GED -
EOC Division of Hudson Valley Community College
Albany, NY1990
Skills
- Data Entry
- Call center experience
- Complaint Handling
- Administrative Support
- File Maintenance
- Payroll Processing
- Time sheet review
- Accounts Receivable
- Records Management
- Payroll Management
- Dependable and Responsible
- Attention to Detail
Timeline
Teachers Aide /Behavioral Job Coach
Shenendehowa Central School District
09.2023 - Current
Teachers Aide Special Education
Shenendehowa Central School District
01.2018 - 06.2023
School Bus Monitor
Shenendehowa Central School District
02.2015 - 01.2018
Recess Aide
Shenendehowa Central School District
02.2015 - 01.2018
Customer Service Representative /Office Administrative Assistant
Capital District Transportation Authority
04.1997 - 02.2011
Certificate - Cosmetology Education
EOC Division of Hudson Valley Community College
GED -
EOC Division of Hudson Valley Community College
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