Lauri Wilson
Clifton Park,NY
Summary
Energetically contributed to Shenendehowa Central School District, enhancing student engagement and well-being through tailored support and compassionate companionship. Leveraged organizational skills and data entry expertise to maintain meticulous records, achieving a positive and inclusive educational environment. Demonstrated exceptional multitasking abilities and a dependable nature, significantly improving school community relations.
Overview
27
27
years of professional experience
Work History
Teachers Aide /Behavioral Job Coach
Shenendehowa Central School District
Clifton Park, NY
09.2023 - Current
- Offered caring companionship and emotional support.
- Assisted students with daily needs to maintain self-esteem and general wellness.
- Established trusting relationships with students through consistent reliability and genuine empathy towards their unique situations.
- Maintained accurate records of interns progress through detailed documentation of progress provided during each shift.
- Supported students mental well-being by engaging in meaningful conversations and offering emotional support.
- Contributed to a positive atmosphere by creating friendly interactions between fellow aides and teachers.
Teachers Aide Special Education
Shenendehowa Central School District
Clifton Park, NY
01.2018 - 06.2023
- Offered caring companionship and emotional support.
- Assisted students with their daily needs to maintain self-esteem during new transitions.
- Established trusting relationships with students through consistent reliability and genuine empathy towards their unique situations.
- Contributed to a positive atmosphere by creating friendly interactions between facility and staff.
- Maintained accurate records of students progress through detailed documentation of the assistance provided during each subject meeting their individual IEP.
School Bus Monitor
Shenendehowa Central School District
Clifton Park, NY
02.2015 - 01.2018
- Contributed to the overall success of school transportation services by consistently meeting or exceeding performance expectations in all areas of responsibility.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Calmed unruly students during bus rides and helped prevent repeated disruptions.
- Taught and modeled safe bus riding practices to students.
Recess Aide
Shenendehowa Central School District
Clifton Park, NY
02.2015 - 01.2018
- Developed strong rapport with students, earning their trust and respect while maintaining an authoritative presence on the playground.
- Collaborated with fellow Recess Aides to maintain a clean and safe outdoor environment for all students.
- Oversaw children on playground to monitor safety and suitability of activities.
- Picked up supplies from storage facilities for special events.
- Monitored children's activities to verify safety and wellbeing.
Customer Service Representative /Office Administrative Assistant
Capital District Transportation Authority
Albany, NY
04.1997 - 02.2011
- Documented and detailed calls and complaints using call center's CRM database.
- Addressed customer account discrepancies and concerns.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Maintained accuracy in transferring correct data from payroll spreadsheets into system.
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
Education
Certificate - Cosmetology Education
EOC Division of Hudson Valley Community College
Troy, NY05.1991
GED -
EOC Division of Hudson Valley Community College
Albany, NY1990
Skills
- Data Entry
- Call center experience
- Complaint Handling
- Administrative Support
- File Maintenance
- Payroll Processing
- Time sheet review
- Accounts Receivable
- Records Management
- Payroll Management
- Dependable and Responsible
- Attention to Detail
- Time Management
- Multitasking
- Computer Skills
- Organizational Skills
Community engagement
Partnership building
Data collection
Recruitment strategies
Teamwork and collaboration
Attention to detail
Adaptability and flexibility
Relationship building
Disability services
Timeline
Teachers Aide /Behavioral Job Coach
Shenendehowa Central School District
09.2023 - Current
Teachers Aide Special Education
Shenendehowa Central School District
01.2018 - 06.2023
School Bus Monitor
Shenendehowa Central School District
02.2015 - 01.2018
Recess Aide
Shenendehowa Central School District
02.2015 - 01.2018
Customer Service Representative /Office Administrative Assistant
Capital District Transportation Authority
04.1997 - 02.2011
Certificate - Cosmetology Education
EOC Division of Hudson Valley Community College
GED -
EOC Division of Hudson Valley Community College