Summary
Overview
Certification
Skills
Relevant Skills
Work History
Education
Timeline
BusinessAnalyst
Sean Reagor

Sean Reagor

Baldwin Park,CA

Summary

Efficient and resourceful problem-solver with a positive attitude and exceptional communication skills. Possessing foundational understanding of computer systems and software, coupled with ability to troubleshoot hardware and software issues. Committed to delivering effective technical support and enhancing user satisfaction.

Overview

2
2
years of professional experience

Certification

  • Google IT Support Professional Certificate
  • Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.

Skills

  • Desktop support
  • Data backup and retrieval
  • Remote access technology
  • Technical issues analysis
  • Data entry
  • Customer service
  • Behavioral assessment
  • Patient care
  • Decision-making
  • Team collaboration
  • First aid training
  • Hand tool expertise
  • Soldering proficiency

Relevant Skills

  • Practiced troubleshooter with excellent diagnostics and repair abilities.
  • Boost system performance by thoroughly evaluating and correcting different hardware and software issues.
  • Knowledge of network administration, backup, security management, email systems and applications support.
  • Basic computer architecture
  • Network Support
  • Centralized management
  • Remote & On-Site Support
  • Troubleshooting
  • Permissioning
  • Customer service
  • Technical Support & Troubleshooting
  • Hardware & Software Installation

Work History

Behavioral Aide/Behavioral Job Coach

Vocational Innovations
01.2023 - Current
  • Supported the development of self-advocacy skills in clients by providing guidance on expressing needs appropriately.
  • Implemented crisis prevention techniques to de-escalate challenging situations, maintaining safety for all involved parties.
  • Provide life-enhancing services to adults with developmental disabilities and maintain all written daily documentation such as meaningful case notes, logs & assessments.
  • Assisting with client ambulation, medication, and transportation.

Assembler

Georg Fischer LLC
06.2022 - 09.2022
  • Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Increased production efficiency by assembling components quickly and accurately.
  • Reduced assembly errors by following detailed instructions and blueprints for each project.
  • Collaborated effectively with team members to meet production targets consistently.

Warehouse Associate

Amazon
06.2021 - 07.2021
  • Consistently lifted materials weighing as much as 70 pounds.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.

Education

High School Diploma -

Sierra Vista High School
Baldwin Park, CA
06-2020

Timeline

Behavioral Aide/Behavioral Job Coach

Vocational Innovations
01.2023 - Current

Assembler

Georg Fischer LLC
06.2022 - 09.2022

Warehouse Associate

Amazon
06.2021 - 07.2021

High School Diploma -

Sierra Vista High School

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Sean Reagor