Lauria Towns
Security Manager
San Jose,CA
Summary
Accomplished Security Manager with 5 years of experience. Committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Operations Manager
Allied Universal Security Services
09.2018 - 10.2023
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Drafted security operating procedures and training materials for human resources department.
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
- Demonstrated commitment to public safety by patrolling events and well-populated establishments.
- Conducted four security audits per month to identify potential problems related to physical security, staff safety and asset protection.
- Developed improved training methods with focus on public safety and officer awareness.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of up to 20 security officers and managed administrative duties, including scheduling and performance evaluations.
- Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
- Analyzed and investigated all incidents alongside functional management and security supervisors.
- Monitored property and investigated any areas of suspicion.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Promoted business' development by building and maintaining relationships with new clients.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Education
Associate of Science - Administration of Justice
San Jose City College
San Jose, CA07.2018
High School Diploma -
Silver Creek High School
San Jose, CA05.2013
Skills
- Security Team Management
- Access systems and patrol
- Safety and security
- Skilled public speaker
- Audit Compliance
- Security personnel training
- AED Training
- Security officer development
- Incident Response Management
- Criminal Investigations
- Investigations expert
- Staff Management
- Safety and security regulations
- Dispatch
- Maintains confidentiality
- Professional and mature
- Database Management
- Office administration
- Schedule Management
- Performance improvement
- Employee performance evaluations
- Recruiting and Interviewing
- Staff Supervision
- Employee scheduling
- Google Drive
- Training
- Operations management
- Strategic Planning
- Business Development
- Contract Management
- Property tours and inspections
- Daily operations oversight
- Payment Management
- Facility Repair Reporting
- Strong Communication Skills
- Workplace Safety
- Conflict Handling
- Property Inspections
- Client service and support
Certification
- Certified CPR/AED - June /2023 - 2025
- Certified CPR/AED Instructor - July 2023 - November 2023
Timeline
Security Operations Manager
Allied Universal Security Services
09.2018 - 10.2023
Associate of Science - Administration of Justice
San Jose City College
High School Diploma -
Silver Creek High School