Lauriana McCuin
Plano,TX
Summary
Diligent Underwriter with robust background in underwriting, specializing in risk assessment and policy evaluation. Proven track record of making informed decisions that align with company goals and regulatory standards. Looking for the ideal opportunity that will provide continuous career growth and development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Underwriter
State Farm
08.2023 - Current
- Assess customer risks and determine insurance eligibility by reviewing applications, existing business, statistical data, reports, and customer information.
- Process policy changes, and collaborate with agents to serve customers.
- Analyze and review lines of business to develop recommendations and assist our agents with achieving profitable book of business.
- Managed approximately 50+ incoming calls as well as emails per day from agents
- Communicate clearly and professionally through remarkable customer service skills.
Assistant Keyholder
Saks OFF 5TH
01.2019 - 10.2020
- Collaborated with store management to develop new strategies for boosting sales during slow periods.
- Managed inventory control tasks such as receiving shipments, stocking shelves, and updating records accordingly.
- Supported loss prevention efforts by conducting regular inventory checks and reporting any discrepancies immediately.
- Assisted in achieving sales targets through proactive upselling and cross-selling strategies.
- Successfully drove new product lines to increase annual profits by 98%.
Sales Associate
Macy's
11.2018 - 01.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Science - Merchandising
University of North Texas
Denton, TX05-2018
Bachelor of Science - Digital Retailing
University of North Texas
Denton, TX05-2018
Skills
- Decision Making & Judgement
- Strong written & verbal communication
- Excellent technical & data analytical skills
- Customer Focus
- Multi-tasker
- Resourcefulness
Certification
• Google Analytics Certified, August 2022
• Google Search Ads 360 Certified, Marketing Course, August 2022
• Microsoft Excel Certified, August 2022
Timeline
Underwriter
State Farm
08.2023 - Current
Assistant Keyholder
Saks OFF 5TH
01.2019 - 10.2020
Sales Associate
Macy's
11.2018 - 01.2019
• Google Analytics Certified, August 2022
• Google Search Ads 360 Certified, Marketing Course, August 2022
• Microsoft Excel Certified, August 2022
Bachelor of Science - Merchandising
University of North Texas
Bachelor of Science - Digital Retailing
University of North Texas
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