Lauri Beth Greaf
Knoxville,TN
Summary
Motivated with engaging personality and flexible approach. Versatile with exceptional communication and multi-tasking ability. Proven success providing high-quality care in fast-paced, high-stress environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Student X-Ray Tech
North Knoxville Medical Center
Powell, TN
08.2023 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
SERVER
Connors Steak And Seafood
Knoxville, TN
06.2015 - 03.2020
- Cultivated warm relationships with regular customers
- Increased sales significantly by upselling higher-end products to customers
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
SERVER
Tupelo Honey Cafe
Knoxville, TN
05.2013 - 06.2015
- Answered customers' questions, recommended items and recorded order information
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Asked customers for feedback, solved problems, provided additional items throughout meal
- Checked guests' identification before serving alcoholic beverages.
SHIFT MANAGER
Papa John's Pizza
Knoxville, TN
08.2008 - 05.2013
- Exercised composure under pressure and in escalated customer service scenarios
- Cooperated with coworkers to improve customer experience and manage storefront
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team
- Coached crew members to optimize performance and motivate toward more efficient work
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
High School Diploma -
Gibbs High School
Corryton, TNAssociate - Radiologic Technology Imaging
Roane State Community College
Oak Ridge, TNSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Dependable and Responsible
- Critical Thinking
- Calm Under Pressure
- Organization and Time Management
Certification
AHA BLS CPR Certified
Timeline
Student X-Ray Tech
North Knoxville Medical Center
08.2023 - 05.2025
SERVER
Connors Steak And Seafood
06.2015 - 03.2020
SERVER
Tupelo Honey Cafe
05.2013 - 06.2015
SHIFT MANAGER
Papa John's Pizza
08.2008 - 05.2013
High School Diploma -
Gibbs High School
Associate - Radiologic Technology Imaging
Roane State Community College