Laurice Hutchins

FLOOR SUPERVISOR

•conduct daily huddles with carriers to review previous day’s performance and discuss safety issues. I also hold weekly meetings with the shop steward on overtime equitability. I document events such as customer responses, grievances, and accident investigations in writing and send detailed findings to customers via email, ensuring transparency and timely communication.

• meet weekly with the union about overtime equitability and use my knowledge of the contract to schedule employees effectively. This prevents unnecessary overtime, reduces grievances, and lowers office/street variances.

•resolve numerous customer cases daily. Using postal tools , I was able to locate misdelivered packages and ensure correct delivery, then communicate outcomes to customers, resulting in positive survey responses and improved scores.

•created Safety Saturdays with hands-on demonstrations and conduct daily safety talks and street observations with carriers. These initiatives increased employee engagement and reduced accidents .

ATTENDANCE CONTROL OFFICER

• Managed attendance control processes for multiple stations and units, ensuring compliance with postal policies and attendance procedures.
• Conducted attendance reviews and analyzed employee leave patterns to identify trends and address attendance deficiencies.
• Coordinated Investigative Interviews (I&I), Welcome Back discussions, and corrective action procedures with management teams.
• Maintained detailed corrective action logs, attendance trackers, and compliance reports for district review.
• Communicated regularly with supervisors, managers, and MCSOs regarding attendance accountability and policy adherence.
• Assisted with employee availability calls and monitored unit compliance with required attendance documentation.
• Reviewed medical documentation, restricted sick leave cases, and FMLA-related attendance concerns while maintaining confidentiality.
• Helped improve attendance accountability through organized tracking systems and consistent follow-up procedures.
• Supported leadership with employee relations matters while maintaining professional working relationships with employees and union representatives.
• Prepared reports, emails, telecom updates, and management communications regarding attendance performance and compliance initiatives.