Juan Mendoza
Chaparral
Summary
Professional with extensive experience in customer service and operational management, adept at developing strategies to enhance service standards and employee productivity. Demonstrated ability to collaborate across departments to streamline workflow processes and implement effective operational policies. Proven track record in evaluating employee performance, maintaining accurate documentation, and ensuring compliance with safety regulations. Skilled in training new employees on company protocols while addressing attendance issues to foster a productive work environment.
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supervisor
Vinton steel
Vinton
08.2019 - 05.2025
- Created new strategies for improving customer service standards within the organization.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Collaborated with other departments to coordinate workflow processes between teams.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Trained new employees on company policies and procedures.
- Complied with company policies, objectives and communication goals.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Assessed company operations for compliance with safety standards.
Millwright
Vinton steel
Vinton
08.2019 - 05.2025
- Adjusted machine settings to optimize performance and reduce downtime.
- Disassembled defective machines for further inspection and repairs.
- Performed routine maintenance on equipment to ensure optimal performance.
- Installed new equipment according to manufacturer specifications.
- Aligned motors, pumps, gearboxes, conveyors and other mechanical systems.
- Repaired broken or worn parts by welding, grinding, machining or fabricating replacement parts as needed.
- Ensured safety regulations were followed while performing tasks.
- Lubricated moving parts of machinery at regular intervals to prevent breakdowns.
- Troubleshot problems with hydraulic systems and pneumatics.
- Repaired and lubricated machines and equipment and assembled and installed equipment using hand tools and power tools.
- Completed routine preventive maintenance on heavy equipment, minimizing machinery downtime.
Welder
Prana Machinery
Horizon
05.2013 - 09.2014
- Maintained a clean working environment by removing scrap metal from work areas.
- Operated manual or semi-automatic flame-cutting equipment to cut metal for fabrication of products.
- Applied shielded metal arc welding techniques with electrodes in flat, horizontal vertical positions as well as overhead applications.
- Utilized oxyacetylene torches for preheating metals prior to welding or bending them into desired shapes.
- Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.
- Repaired broken or cracked parts using cutting torches and welding equipment.
- Ensured that all welds met code requirements through visual inspection methods such as radiography testing where applicable.
- Performed routine inspections on all heavy machinery prior to use.
Fabrication Welder
ArcelorMittal
Vinton
05.2012 - 05.2013
- Collaborated closely with supervisors to ensure that projects were completed on time and within budget constraints.
- Repaired damaged metallic components utilizing welding techniques such as gas tungsten arc welding or shielded metal arc welding.
- Operated forklifts to move large components around the shop floor.
Education
GED -
El Paso Community College
El Paso, TX05-2009
Skills
- Customer service
- Attendance management
- Safety compliance
- Machine maintenance
- Team leadership
- Workflow management
- Training and mentoring
- Policy enforcement
- Documentation and reporting
- Verbal and written communication
- Teamwork
- Experience in leadership
- Employee training
- Performance evaluation
- Equipment maintenance
- Welding
- Stick welding
- Stainless steel metal welding
- Oxy-acetylene welding
- Flux-cored arc welding
- Vertical welding
- Overhead welding position
- Flat welding
- Repairing hydraulics
- Hydraulics and filtration
- Hydraulics knowledge
- Hydraulics experience
- Pipeline hydraulics
- Operating hydraulics
- Hydraulics and pumping systems
- Water quality testing
- Chemical handling
- Preventive maintenance
- Safety management
- Potable water expertise
- Valve rebuilding
- Sample collecting
- Water quality analysis
- Hazardous materials handling
- Chlorination systems
- System monitoring
- Risk assessment
- Forklift operation
- Pipe installation
- Blueprint reading
Languages
English
Professional
Spanish
Professional
Certification
- Eastern Technical Association - smoke school certification
- Advanced welding certification
- 10 hrs Osha
- 10 hrs Water treatment certification
Timeline
Supervisor
Vinton steel
08.2019 - 05.2025
Millwright
Vinton steel
08.2019 - 05.2025
Welder
Prana Machinery
05.2013 - 09.2014
Fabrication Welder
ArcelorMittal
05.2012 - 05.2013
GED -
El Paso Community College