Laurie Clark
Barling,AR
Summary
Proven track record in customer satisfaction at Hot Spring County, showcasing expertise in database management and exceptional communication. Skilled in navigating legal requirements and multitasking, significantly improved inter-departmental collaboration and compliance. Demonstrates reliability and a results-driven approach, adept at researching and maintaining records. Equipped with strong problem-solving abilities, and willingness to learn. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Deputy Assessor
Hot Spring County
Malvern, AR
01.2011 - 09.2024
- Applied a wide range of advanced clerical skills to maintain real and personal property assessment records. Researched multiple data bases for information about delinquent tax payers as well as to help taxpayers.
- Produced reports with detailed valuations. Made tax adjustments (supplements and cancellations) as needed.
- Provided excellent customer service by promptly addressing taxpayer inquiries and concerns regarding assessments.
- Increased collaboration between departments with regular communication and shared data resources.
- Evaluated exemption applications for eligibility, ensuring fair application of tax relief programs.
- Ensured compliance with state regulations and guidelines through diligent review of assessment processes and documentation.
- Reviewed deeds, legal documents, and correspondence for accuracy.
Grocery Store Assistant Manager
Food Center
Malvern, AR
05.2024 - 08.2024
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Restocked shelves, counted down cash drawers, and closed and locked up the store 3 to 4 nights per week.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
- Enhanced customer satisfaction by providing prompt and courteous service at all times.
Education
Special Education
University of Arkansas
Monticello, ARChild Development Associate Degree - Education, Early Childhood Development
Quapaw Technical College
Hot Springs, ARNail Tech -
Hot Springs Beauty College
Hot Springs, ARSkills
Software Applications
Records Maintenance
Database Management
Excellent Communication
Reliability
Researching Ability
Organizational Skills
Effective Communication
Legal requirements
Multitasking Abilities
Timeline
Grocery Store Assistant Manager
Food Center
05.2024 - 08.2024
Deputy Assessor
Hot Spring County
01.2011 - 09.2024
Special Education
University of Arkansas
Child Development Associate Degree - Education, Early Childhood Development
Quapaw Technical College
Nail Tech -
Hot Springs Beauty College