Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laurie Floyd

Middletown

Summary

People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Team Leader

Kroger
Monroe
11.2021 - Current
  • Proficient in Outbound, Inbound, Freezer, Pick
  • BRI Team
  • First Responder
  • Developed strategies for problem solving and conflict resolution among team members.
  • Managed conflict resolution within the team to maintain a positive work environment.
  • Motivated team members through recognition programs and performance-based incentives.

Bar Manager

EDLEYS BBQ
Lexington
04.2017 - Current
  • Negotiated purchase agreements with vendors to obtain best pricing on supplies.
  • Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
  • Resolved customer complaints regarding quality of food or beverage service in a timely manner.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Coached staff on strategies to enhance performance and improve customer relations.

Kitchen Manager

HOUSE OF SOUL
Lexington
04.2013 - 06.2015
  • Maintained accurate records of food costs, labor costs, waste management and other related expenses.
  • Planned kitchen staff schedules to maximize coverage and encourage collaboration.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.

Education

GED -

Bultler Tech
Monroe, OH
05-2025

Skills

  • Team building
  • Staff training
  • Time management
  • Daily workflow improvement
  • Workflow management
  • Issue resolution
  • Performance improvement
  • Overseeing daily activities
  • Giving constructive feedback
  • Employee training
  • Goal setting

Certification

Food Manager Certification

Timeline

Team Leader

Kroger
11.2021 - Current

Bar Manager

EDLEYS BBQ
04.2017 - Current

Kitchen Manager

HOUSE OF SOUL
04.2013 - 06.2015

GED -

Bultler Tech