Laurie gleason
Massapequa,United States
Summary
Proven track record of enhancing client and member satisfaction at The Bristal Assisted Living At Bethpage through innovative lifestyle programs and effective relationship building. Skilled in organizational tools and equipment management, I increased event attendance significantly. Excel in teamwork and collaboration, consistently achieving and surpassing sales targets by leveraging exceptional written communication and attention to detail.
Overview
16
16
years of professional experience
Work History
Lifestyle Coordinator
The Bristal Asstisted Living At Bethpage
04.2024 - 06.2024
- Enhanced member satisfaction by implementing diverse and engaging lifestyle programs.
- Developed strong relationships with local vendors, securing exclusive deals for community events.
- Increased community engagement through the organization of various social activities and gatherings.
- Boosted event attendance by creating targeted marketing materials and utilizing online platforms for promotion.
- Streamlined event planning processes by implementing efficient organizational systems and tools.
Medical Foot Care Specialists
Livingston Foot Care Specialists
02.2019 - 01.2020
- Enhanced patient care by implementing individualized care plans and closely monitoring progress.
- Reduced patient anxiety by providing compassionate support and clear communication about treatment options.
- Collaborated with interdisciplinary teams to develop comprehensive care strategies for optimal patient outcomes.
- Provided high-quality personal care services, ensuring patients'' comfort and dignity were maintained at all times.
- Improved patient satisfaction by addressing concerns promptly and escalating issues as necessary to supervisory staff.
- Conducted thorough assessments, identifying changes in patients'' conditions and adjusting care plans accordingly.
Sales Associate
Avenue Stores
02.2015 - 04.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Nail Technician
Symmetry Salon & Spa
03.2008 - 06.2012
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Boosted salon revenue by upselling additional services and retail products to clients.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Established strong client relationships through exceptional customer service and communication skills.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
Education
High School Diploma -
John Adams High School
Ozone Park, NY06.1981
Skills
- Goal Setting
- Equipment management
- Task Prioritization
- Relationship Building
- Organizational Skills
- Attention to Detail
- Written Communication
- Self Motivation
- Teamwork and Collaboration
Timeline
Lifestyle Coordinator
The Bristal Asstisted Living At Bethpage
04.2024 - 06.2024
Medical Foot Care Specialists
Livingston Foot Care Specialists
02.2019 - 01.2020
Sales Associate
Avenue Stores
02.2015 - 04.2017
Nail Technician
Symmetry Salon & Spa
03.2008 - 06.2012
High School Diploma -
John Adams High School