Laurie Heggie
Normal,IL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
21
21
years of professional experience
Work History
Administrative Specialist III
McLean County Circuit Clerk's Office
03.2024 - Current
- Reviews/processes filed court documents.
- Intakes and processes traffic tickets from all law enforcement agencies in McLean County.
- Compiles, maintains, and retrieves specialty computer and hard copy files and records.
- Interacts in person, and by telephone with the public, attorneys, county staff and staff of other jurisdictions.
- Performs calculations and receipts money.
Real Estate Broker
Keller Williams Revolution
05.2004 - Current
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Collaborated with mortgage brokers, attorneys, and other stakeholders to expedite processes while maintaining clear communication channels throughout each transaction.
- Conducted competitive market analysis to determine optimal pricing for properties.
- Compared properties possessing similar features to determine competitive market prices.
Administrative Assistant- Nursing Administration
OSF Healthcare Saint Joseph Medical Center
08.2021 - 03.2023
- Administered Policy Stat web based policy system.
- Was back up for the Executive Administrative Secretary.
- Was back up and worked as the Credentialing Coordinator for the Chief Medical Officer for an extended period of time and when the Credentialing Coordinator position became open.
- Trained the new Credentialing Coordinator and was available for questions as needed.
- Planned and organized the monthly Medical Executive Committee meeting and dinner.
- Managed and wrote the monthly ED Call Calendar.
- Managed outlook calendars for staff.
- Helped manage and input data for the Sunflower and Daisy monthly awards.
- Scheduled appointments.
Department Secretary
OSF Healthcare St. Joseph Medical Center
11.2007 - 06.2018
- Filed correspondence and other records. Maintained records pertaining to hospital business in a confidential and secure manner.
- Composed and typed correspondence for the department Director.
- Known as the go-to person for finding specific information fast at the hospital.
- Was co-lead for the hospital's migration to Policy Stat web based policy manual.
- Recorded meeting minutes.
- Assembled and arraigned professional presentations and packets to support OSF St. Joseph's 8 monthly Medical Staff meetings, including desktop publishing with Adobe and running reports in Excel.
Education
Music Education (Unfinished)
Illinois State University
Normal, ILHigh School Diploma -
Marian Catholic High School
Chicago Heights, IL05-1987
Skills
- Customer relations
- Proofreading
- Verbal communication
- Spreadsheet creation
- Meeting planning
- Document management
Timeline
Administrative Specialist III
McLean County Circuit Clerk's Office
03.2024 - Current
Administrative Assistant- Nursing Administration
OSF Healthcare Saint Joseph Medical Center
08.2021 - 03.2023
Department Secretary
OSF Healthcare St. Joseph Medical Center
11.2007 - 06.2018
Real Estate Broker
Keller Williams Revolution
05.2004 - Current
Music Education (Unfinished)
Illinois State University
High School Diploma -
Marian Catholic High School
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