Laurie Houghtaling
Poughkeepsie,NY
Summary
Board-certified Pharmacy Technician excited to bring several years of experience to a new team. Knowledgeable in all elements of medication dispensing, regulatory compliance, and drug inventory control. Skilled in filling prescriptions within a fast paced, high volume pharmacy. Highly experienced in building and maintaining, lasting relationships with patients and customers.
Overview
38
38
years of professional experience
19
19
years of post-secondary education
Work History
Senior Certified Pharmacy Technician
Walgreens
Poughkeepsie, NY
1987.05 - Current
- Processed prescription orders accurately and efficiently for patient needs.
- Managed medication inventory and ensured proper stock levels at all times.
- Utilized pharmacy software to document prescriptions and track patient profiles.
- Collaborated with healthcare professionals to resolve prescription-related issues.
- Resolved billing issues with insurance companies or other third-party payers.
- Managed workflow within the pharmacy department while adhering to all state regulations.
- Managed inventories, received daily orders, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Trained new employees on pharmacy operations, policies, procedures, and safety protocols.
Education
Certified Pharmacy Technician
PTCB
2006.09 - 2025.08
Skills
- Medication management
- Pharmacy software
- Inventory control
- Patient interaction
- Customer service
- Insurance verification
- Insurance billing
- Filling prescriptions precisely
- Maintaining records
- Prescription processing
- Problem-solving skills
- Drug inventory management
- Prescription interpretation
- Supply restocking
Timeline
Certified Pharmacy Technician
PTCB
2006.09 - 2025.08
Senior Certified Pharmacy Technician
Walgreens
1987.05 - Current