Laurie Joseph
Uniondale,NY
Summary
Motivated Customer Service Officer dedicated to delivering best-in-class customer service. Manages customer calls, emails and face-to-face inquiries to research issues and implement successful solutions. Open and upbeat communicator with team-oriented approach. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
Work History
Customer Service Officer
Capital Bank
PORT AU PRINCE, HAITI
03.2019 - 12.2022
- Educated customers on products and services offered by the company.
- Processed payments from customers using point of sale systems.
- Provided customer service in a courteous and professional manner.
Education
High School Diploma -
Institut Des Hautes Etudes Commerciales Et Econo
Port Au Prince , HaitiSkills
- Account Management
- Complaint Handling
- Service Recommendations
- Membership renewals
- Database Research
Languages
English
Professional
French
Professional
Timeline
Customer Service Officer
Capital Bank
03.2019 - 12.2022
High School Diploma -
Institut Des Hautes Etudes Commerciales Et Econo
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