Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Laurie Long

Summary

Top-performing, goal-orientated sales professional with a proven track record developing multi-million dollar territories, acquiring key accounts and establishing sustainable relationships to drive growth. Demonstrated ability to deliver exceptional results. Adept in marketing complex products to small and large enterprises. Astute at identifying decision makers and influencers. Excellent communication skills.

Overview

Work History

Regional Care Coordinator

Transitions Care Hospice
  • Established and maintained professional relationships with all referral sources.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Supported patient care excellence via planning and interpretation of programs.
  • Discussed medical histories with patients in an effort to provide most effective medical advice.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.

Business Development Representative

Express Employment Professionals
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Expanded business through effective network development, identifying new and prospective clients.
  • Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
  • Networked among local business and community organizations to develop leads and generate business.
  • Achieved or exceeded company-defined sales quotas.
  • Ranked 65 out of 400 representatives in first year of employment.

Property Manager

MBI Property Management
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Followed the State of Ohio fair housing guidelines.
  • Trained and supervised office and field personnel.

Clinical Liaison

Hospice Of Northwest Ohio


  • Educated health care professionals on ways to humanize patients' experiences.
  • Applied administrative knowledge to explain procedures and services to patients.
  • Collaborated with area specialists- hematologists, oncologists, cardiologists and neurologists handling end stage illnesses.
  • Implemented strategic communication, education and marketing programs targeted toward referral sources.
  • Orchestrated palliative care liaison program specific to Toledo Clinic Cancer Center, increasing daily census from 7 patients to 63 patients.

Professional Sales Representative/Diabetes Specialist

Takeda Pharmaceuticals North America
  • Trained and mentored new sales representatives.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Increased market share and achievement of account acquisition through effective call planning and relationship management techniques.

Education

Bachelor of Science - Marketing

Bowling Green State University
Bowling Green, OH

Skills

  • Strategic Planning
  • Process Improvements
  • Territory Management
  • Needs Assessment
  • Key Account Management
  • Organizational Skills/Time Management
  • Persuasive and Consultative Selling
  • Strategic Partnerships
  • Prospecting
  • Customer Service
  • Relationship Development
  • Microsoft

Accomplishments

  • Ranked in top 10% Nationwide of 550 Sales Representatives
  • Ranked #1 in Great Lakes Region
  • Ranked #1 in Toledo District two consecutive years
  • Ohio Valley Affiliate President Breakfast Award
  • Recipient of multiple Commitment Awards
  • Exceeded regional and national market share of Niaspan


Timeline

Regional Care Coordinator

Transitions Care Hospice

Business Development Representative

Express Employment Professionals

Property Manager

MBI Property Management

Clinical Liaison

Hospice Of Northwest Ohio

Professional Sales Representative/Diabetes Specialist

Takeda Pharmaceuticals North America

Bachelor of Science - Marketing

Bowling Green State University

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Laurie Long