Laurie McGovern
Saint Johns,FL
Summary
Overview
22
22
years of professional experience
Work History
Owner & Operator
The Pup Pub Jax LLC
11.2023 - Current
- Manage day-to-day business operations of a homemade pet treat company.
- Develop, design & create healthy & palatable products which appeal to pets and their owners.
- Secure and attend events as a vendor to showcase and sell my products.
- Promote & market my business on social media and through personal strategies.
Photographer and Retail Associate
Saint Augustine Alligator Farm Zoological Park
04.2022 - Current
- Provide positive, interactive experiences to zoo guests by photographing them with a ball python or small alligator.
- Monitor safety & welfare of animals in my care.
- Maintain cleanliness & upkeep of the photo booth.
- Educate guests on various animal species.
- Retail sales and ticket admissions in the gift shop which includes greeting customers, completing purchases, maintaining an organized floor, stocking merchandise and balancing the cash register.
Social Media Manager & Event Planner
Birch Island Veterinary Center
10.2018 - Current
- Manage & admin social media platforms, ensuring consistent & impactful messaging.
- Increase follower engagement through creating interactive content, managing ads and offering timely responses to comments & inquiries.
- Create online and in-house promotions & activities that encourage client participation (contests, themed parties, photo opportunities).
- Plan, promote & execute large-scale onsite events to showcase animal-related businesses, pet charities and rescue groups within our community.
- Secure sponsorship contributions & funding for events.
Veterinary Technician & Receptionist
Middlesex Animal Hospital
05.2002 - 11.2016
- Greeted incoming clients and recorded their pet's history & concerns into computer system.
- Educated pet parents on medical conditions, nutrition & general care for dogs, cats, rabbits and pocket pets.
- Scheduled exam and surgical appointments. Followed up with clients after visits to check status of patient.
- Administered medications, vaccines, SQ fluids, injections and other treatments as well as nail trims, anal gland expressions & bathing of patients.
- Collected and prepared blood, stool and urine samples for outside laboratory analysis. Performed in-house screenings of fecal, urine, ear cytology and heartworm tests.
- Assisted veterinarian during medical, pre-surgical and diagnostic procedures including wound treatment, x-ray imaging and euthanasia.
- Maintained cleanliness of all hospital areas.
- Placed weekly food orders and conducted routine clinic inventory.
Education
Associate of Science - Zoology & Biobehavioral Studies
University of Massachusetts - Boston
Boston, MA1994
Skills
- Customer Relations & Client Service
- Relationship Building
- Verbal and Written Communication
- Teamwork and Collaboration
Additional Information
Volunteer for various animal rescue organizations
Administrator for several community Facebook groups
Assist event hosts in planning & promoting local markets & shows
Timeline
Owner & Operator
The Pup Pub Jax LLC
11.2023 - Current
Photographer and Retail Associate
Saint Augustine Alligator Farm Zoological Park
04.2022 - Current
Social Media Manager & Event Planner
Birch Island Veterinary Center
10.2018 - Current
Veterinary Technician & Receptionist
Middlesex Animal Hospital
05.2002 - 11.2016
Associate of Science - Zoology & Biobehavioral Studies
University of Massachusetts - Boston
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