Laurie Tackett
Humboldt,Tennessee
Summary
Punctual and honest sales associate that satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service that will benefit the company.
Overview
6
6
years of professional experience
Work History
Cashier
Cox Oil Company
Jackson, TN
08.2019 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
Assistant Store Manager
Dollar Tree
Jackson, TN
04.2017 - 08.2019
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Walked through store areas every [Timeframe] to identify and proactively resolve issues negatively impacting operations.
Cashier
Northside Tobacco
Jackson, TN
02.2016 - 09.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Completed inventory counts and ordered merchandise.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
No Degree - Pharmacy Technician
Daymar Institute
Clarksville, TNHigh School Diploma -
Central High School
Bolivar, TN05.2001
Skills
- Feedback Acceptance
- Price Identification
- Cooperative Attitude
- Product Location
- Cash Register Operation
- Work Task Prioritization
- Answering Customer Questions
- POS Systems
- Basic Math Functions
- Professional Telephone Etiquette
- Energetic and Outgoing
- Customer Assistance
Timeline
Cashier
Cox Oil Company
08.2019 - Current
Assistant Store Manager
Dollar Tree
04.2017 - 08.2019
Cashier
Northside Tobacco
02.2016 - 09.2016
No Degree - Pharmacy Technician
Daymar Institute
High School Diploma -
Central High School
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