Laurie Taylor
Oregon City,OR
Summary
A hardworking job seeker with strong organizational skills eager to secure entry-level office assistant position. Ready to help team achieve company goals.
I am responsible and reliable and carry a multitude of skills learned from the years spent at Safeway. A quick learner.
Overview
50
50
years of professional experience
Work History
Office Assistant
IATSE Local 28
Portland, OR
04.2022 - 04.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Collaborated with various departments to complete assigned tasks.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Delivered clerical support by handling range of routine and special requirements.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Supported staff on special assignments and ad hoc projects.
Union Steward at Safeway Bread Plant
Bakers Union 114
Clackamas, OR
08.2000 - 11.2013
- Enhanced the visibility of the union''s mission, values, and accomplishments by regularly updating communication materials such as newsletters, websites, or social media channels.
- Protected worker''s rights by advocating for appropriate health and safety measures within the workplace.
- Provided guidance to fellow stewards in handling challenging situations or navigating difficult decisions within their roles as representatives of their peers.
- Negotiated favorable agreements for union members by participating in collective bargaining sessions.
- Enhanced member satisfaction by addressing grievances promptly and effectively.
- Supported the development of strong workplace policies by collaborating with management and employees.
- Maintained accurate records related to member concerns, grievances filed, resolutions achieved, and other pertinent data for future reference or analysis purposes.
- Maintained compliance with union contracts through careful review and communication of relevant information to members.
- Ensured fair treatment of all workers through diligent investigation of labor practices and potential violations.
- Promoted collaboration between union members and management, fostering a positive workplace culture.
- Assisted in the resolution of conflicts involving both union members and non-union employees, maintaining harmony in the workforce.
- Educated new employees on their rights, benefits, and responsibilities as union members during orientation sessions.
- Promoted a culture of solidarity among workers by organizing social events and opportunities for both union members and non-union employees to engage in team-building activities.
- Conducted thorough research on industry standards to support negotiations during collective bargaining sessions.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Participated in labor-management meetings to discuss labor issues.
- Negotiated collective bargaining agreements.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
Head Wrapper Operator, Variety Line
Safeway Bakery
Clackamas, OR
06.1974 - 11.2013
- Consistently met or exceeded daily production targets while adhering to high-quality standards.
- Supported continuous improvement efforts by actively participating in cross-functional meetings and discussions.
- Provided feedback on potential design improvements for more effective packaging solutions.
- Maintained safety protocols at all times, preventing accidents and injuries among coworkers.
- Minimized waste with careful attention to detail during the wrapping process.
- Assisted in training new employees on proper machine operation, contributing to overall team success.
- Collaborated with quality assurance teams to ensure consistent output throughout each shift.
- Exceeded performance expectations by swiftly adapting to changes in production schedules.
- Facilitated smooth transitions between shifts by communicating effectively with incoming operators about machine status and any outstanding issues.
- Maximized productivity by keeping a clean and organized workspace during operation shifts.
- Improved packaging quality by consistently monitoring and adjusting machine settings.
- Reduced downtime with proactive equipment maintenance and troubleshooting.
- Achieved efficient production by effectively operating and maintaining wrapper machines.
- Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.
Head Wrapper, Bun Line
Safeway Bread Plant
Clackamas, OR
06.1974 - 11.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Customer Order Maintenance
Safeway Bread Plant
Clackamas, OR
06.1974 - 11.2013
- Provided exceptional customer service, resolving issues promptly and professionally.
- Reduced order errors through diligent review of product specifications before placing orders.
- Exceeded performance targets consistently through dedication to quality service and attention to detail.
- Contributed to a positive work environment by collaborating effectively with colleagues across departments.
- Coordinated closely with logistics partners to ensure timely delivery of shipments while minimizing costs.
- Managed complex orders, coordinating with multiple departments to ensure successful delivery and installation.
- Collaborated with sales team to ensure seamless communication and accurate fulfillment of customer needs.
- Assisted customers by walking through online ordering processes.
- Provided support during peak periods, ensuring all customer orders were processed accurately and on-time despite increased workload demands.
- Assisted in training new Customer Order Specialists, sharing expertise and best practices for success in the role.
- Monitored orders and delivered status updates to customers regarding arrivals.
- Enhanced customer satisfaction by efficiently processing and managing orders in a timely manner.
- Positively engaged with customers to understand needs and responded appropriately to questions.
- Contacted vendors to determine shipping dates and availability for specific items to notify customers.
- Maintained high levels of product knowledge, enabling efficient handling of customer inquiries and concerns.
- Established effective working relationships with internal employees, vendors, shipping company contacts, and customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
- Responded to customer calls and emails to answer questions about products and services.
- Maintained and managed customer files and databases.
- Assessed expected product demands and coordinated necessary merchandise levels to meet goals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Recorded accurate and efficient records in customer database.
Safety Team Member
Safeway
Clackamas, OR
02.1984 - 02.1991
- Conducted regular safety audits to identify areas for improvement and implement corrective actions.
- Served as liaison between management and regulatory agencies, ensuring adherence to all relevant laws and guidelines regarding workplace safety.
- Implemented ergonomic improvements throughout the workplace, reducing strain-related injuries among staff members.
- Assisted in the investigation of accidents and near-misses, identifying root causes and implementing preventive measures.
- Maintained compliance with OSHA regulations, ensuring a safe work environment for all employees.
- Provided comprehensive safety training to new hires, fostering a strong commitment to maintaining a safe working environment.
- Collaborated with management to develop and implement effective safety policies and procedures in line with industry best practices.
- Facilitated open lines of communication between team members regarding health concerns or suggestions for improving overall workplace safety.
- Improved workplace safety by conducting thorough risk assessments and implementing necessary controls.
- Reduced accident rates by proactively addressing hazards and promoting a culture of safety among team members.
- Actively participated in safety committees, providing valuable input and helping to drive continuous improvement efforts within the organization.
- Developed safety presentations for monthly meetings, reinforcing key concepts and keeping team members engaged in ongoing safety efforts.
- Responded to any emergencies as instructed and with utmost efficiency.
- Recognized, documented, and advised on removal of hazards.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Liaised with management and employees enable smooth communication regarding safety procedures.
- Developed, implemented and trained on safety programs and injury prevention programs for industry clients.
Safeway Employee Association Pres.
Safeway
Clackamas, OR
01.1985 - 01.1991
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Coordinated company functions throughout the year. Christmas Party, Thanksgiving Bingo, and the Summer Picnic are just a few.
- Carefully ordered the supplies needed to run an event without excess waste.
- Rented venues to have our events.
- Coordinated with the governing SEA regional president to send condolence flowers, baby banks and other life event happenings to the bakery employees.
- Effectively led my small team of other officers to make our events fun for the employees, fostering a sense of well being with the company.
Voluntary Caregiver (Candy Striper)
Providence Portland Medical Center
Portland, OR
06.1973 - 08.1973
- Improved quality of life for patients through personalized recreational activities tailored to their interests and abilities.
- Enhanced patient well-being by providing attentive emotional support and companionship during daily activities.
- Provided exceptional hygiene care, assisting with bathing, grooming, and dressing tasks as necessary for each patient''s individual needs.
- Aided in maintaining the dignity of elderly patients requiring assistance with personal care tasks like toileting or changing adult diapers.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
Centennial High School
Gresham, OR05.1974
Skills
- Customer Service
- Positive Attitude
- Time Management
- File Organization
- Dedicated Team Player
- Administrative Support
- Organizing and Categorizing
- Resourceful
- Prioritizing Work
- Professional and mature
- Valid Driver's License
Photographer
I am the president of the Oregon City Camera Club. I run our club meeting once a month and also plan outings for the 52 members of the club. I enjoy landscape photography.
Timeline
Office Assistant
IATSE Local 28
04.2022 - 04.2023
Union Steward at Safeway Bread Plant
Bakers Union 114
08.2000 - 11.2013
Safeway Employee Association Pres.
Safeway
01.1985 - 01.1991
Safety Team Member
Safeway
02.1984 - 02.1991
Head Wrapper Operator, Variety Line
Safeway Bakery
06.1974 - 11.2013
Head Wrapper, Bun Line
Safeway Bread Plant
06.1974 - 11.2013
Customer Order Maintenance
Safeway Bread Plant
06.1974 - 11.2013
Voluntary Caregiver (Candy Striper)
Providence Portland Medical Center
06.1973 - 08.1973
High School Diploma -
Centennial High School