Summary
Overview
Work History
Skills
Timeline
Generic

Laurie Tusha

Gillette,WY

Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Experience managing data and controlling recordkeeping. Expert at optimizing processes to improve efficiency and reduce unfulfilled office needs. Skilled at researching and resolving discrepancies. Detail-oriented Records Specialist adept at coordinating digital and physical records for allpurposes. Highly organized and hardworking with clear focus on maintaining efficient and accurate operations.

Overview

29
29
years of professional experience

Work History

Information Systems Service Support Tech

Campbell County School District
09.2011 - Current
  • Manage and administer reformatting of computers, installation, maintenance and management of computer systems’ hardware/software
  • Regularly maintain and update district servers, websites and related hardware and supporting software (hubs, switches, routers, firewalls, proxies)
  • Design reports and forms and/or database applications with PowerSchool implementation and district crises to provide personnel with information customized to specific needs
  • Responds to inquiries relating to computer hardware and/or software applications
  • Field all calls for computer assistance providing excellent communication and customer service
  • Compile, develop, write, and maintain instruction manuals and serve as a user resource
  • Provide upgrades and advances for software and other technology
  • Quickly troubleshoot problems and implement solutions with minimal downtime
  • Critical thinking – using logic and analysis to identify strengths and weaknesses of different approaches
  • Understanding of TCP/IP and IP addressing.

Manager

Sports Bar
09.2006 - 09.2011
  • Implemented managed, and reviewed all procedures relating to stock control (ensuring all deliveries were checked in correctly and that all invoices were correct),
  • Developed training and support materials, assessed training needs and provided relevant training opportunities in a customized way to meet all employees’ specific learning needs
  • Supported and managed daily operations of bar including addressing problems to find a timely and accurate solution
  • Maintained weekly reports including budgeting, account management, procedures and forms
  • Managed staff scheduling, training new staff in methods, procedures, and laws, and being aware of all legislation regarding service and sales of liquor
  • Maintained a harmonious work relationship with other staff and communicated with a positive, sincere, and honest attitude was paramount to this position
  • Managed revenue and developed procedures to negotiate reduce costs and increase revenue.

Human Resources Specialist

Campbell County School District
06.2006 - 03.2009
  • Managed all position classifications, wage administrations and employment of all elementary schools, maintenance, food service and transportation
  • Recruitment and placement; and organizational design
  • Managed assigned projects and reports for the purpose of compiling necessary documentation in a readable and comprehensive way
  • Provided managers/principals and employees with information and interpretations of, Federal and Agency classification, compensation, recruitment, and position management procedures, policies, and guidelines
  • Conducted job analyses, prepared vacancy announcements, determined qualifications, and made employment offers, set pay, and processed personnel actions
  • Maintained exceptional knowledge of Human Resources Management principles, concepts, and practices, including knowledge of Federal government, Human Resources policies, regulations, and procedures with the ability to provide personnel with information customized to their specific needs
  • Conducted interviews and provided written communications, prepared substantial reports, correspondence, and personnel documents.

Administrative Assistant to the President

Converse County Bank
08.2005 - 06.2006
  • Served as primary contact with bank president’s phone calls and appointments, generating business letters, memos and correspondence
  • Maintained positive and engaging relationships with all customers while ensuring a customized experience for their specific needs
  • Built personal and business loans accurately and in a timely manner
  • Accurately transferred money from loans to debtor’s accounts, accurately noted and recorded comments for bank loans in preparation for FDIC audit,
  • Ordered title insurance for real estate loans, took notes and prepared board packages
  • Served as purchasing agent for entire bank
  • Provided discretion and accuracy for all files and transactions to ensure no mistakes were made to meet all
  • FDIC regulations

Registrar/Guidance Secretary

Campbell County High School
06.1995 - 08.2005
  • Accurately recorded and entered grades and schedules
  • Enrolled new students, coordinated scholarships and set up Scholarship Night
  • Coordinated Career Day schedules
  • Generated letters, postcards, and books that ensured compliance with district, state or federal regulations
  • Worked closely with Attendance Officer to see that Homebound Studies were assigned and turned-in, in a timely manner, kept accurate records of students on Juvenile Probation, students that are their own guardians, and students returning from Rehabilitation or Detention Centers
  • Served as dedicated a liaison and primary point of contact between students and counselors, faculty and parents
  • Discretion was vital component to Guidance Office, as I dealt with all aspects of student records, personal issues, incarcerations, hospitalizations, and counseling
  • Maintained a positive attitude along with being dedicated to students, parents and co-workers.

Skills

  • Verbal and Written Communication
  • Database and Client Management Systems
  • Task Prioritization
  • Meticulous Attention to Detail
  • Strong Organizational Skills
  • Professional and Courteous
  • Document and File Management
  • Account Investigation
  • High Volume Phone Inquiries
  • Customer Service
  • Highly Efficient and Productive
  • Data Entry
  • Electronic Records Management

Timeline

Information Systems Service Support Tech

Campbell County School District
09.2011 - Current

Manager

Sports Bar
09.2006 - 09.2011

Human Resources Specialist

Campbell County School District
06.2006 - 03.2009

Administrative Assistant to the President

Converse County Bank
08.2005 - 06.2006

Registrar/Guidance Secretary

Campbell County High School
06.1995 - 08.2005

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Laurie Tusha