Laurie Wright
Huber Heights,OH
Summary
A seasoned BPO Senior Compliance Analyst from Teleperformance USA, I excel in enhancing regulatory compliance through developing comprehensive policies. My expertise in legal research and exceptional problem-solving skills have fostered positive regulator relationships, significantly reducing noncompliance risks.
Compliance professional with robust background in regulatory frameworks and compliance strategy implementation. Known for meticulous attention to detail and strong commitment to maintaining ethical standards. Collaborative team player, adaptable to changing environments, with expertise in risk management and regulatory compliance.
Overview
19
19
years of professional experience
Work History
BPO Senior Compliance Analyst
Teleperformance USA
02.2005 - 02.2024
- Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
- Managed a robust risk assessment process, providing valuable insights into the organization''s vulnerability to noncompliance.
- Prepared detailed reports on investigative findings, presenting recommendations for corrective action to senior leadership.
- Established strong working relationships with regulators, fostering a positive image for the company within the industry.
Education
High School Diploma -
Hagerstown JR SR High School
Hagerstown, IN06-1990
Skills
- Legal research
- Documentation review
- Policy analysis
- Compliance monitoring
- Data privacy
- Ethics management
- Documentation skills
- Reporting skills
- Compliance
- Research proficiency
- Investigations expertise
- Paperless environments
- Teamwork
- Compliance protocols
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team leadership
- Active listening
- Decision-making
- Privacy and confidentiality
- Team building
- Data entry
- Self motivation
- Analytical thinking
- Training and development
- Investigation techniques
- Activity monitoring
- Data analysis
- Problem-solving aptitude
- Powerpoint presentations
- Fraud prevention
Timeline
BPO Senior Compliance Analyst
Teleperformance USA
02.2005 - 02.2024
High School Diploma -
Hagerstown JR SR High School
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