Laurie Zebron
Accounts Receivable Associate
Sykesville,MD
Summary
10 years experience in the areas of accounts payable, accounts receivable, billing, collections and administrative functions. 15+ years office experience involving customer service, multi-tasking and being a team player. Over 15 months experience handling large amounts of cash, working with numbers and assisting customers with account inquiries and solving problems. Proficient with Microsoft Office Suite and many business systems.
Overview
20
20
years of professional experience
Work History
Billing Clerk
Pediatric Partners, L.L.C.
10.2014 - 02.2024
- Produced and mailed weekly statements to patients and participated in both patient and insurance accounts receivables.
- Handled account payments and provided information regarding outstanding balances.
- Processed customer invoices, credit memos and payments within established timelines.
Accounts Receivable Specialist
The Training Room, Inc.
01.2014 - 07.2014
- Timely processing of a large volume of insurance company EOBs, payment posting, submitting corrected claims and billing patients
- Professionally answered and documented patient inquiries and disputes
- Communicated with insurance companies regarding payments and eligibility
- Credit card processing of payments received via phone or mail and produced current account statements.
Accounting Associate
Antek HealthWare
04.2010 - 11.2010
- Responsible for invoicing, credit card charges and payment posting for several hundred clients
- Reviewed, corrected and processed all sales contracts
- Posted payments assuring timely sales commissions.
Accounts Payable Analyst
Nexion Health Management
10.2008 - 03.2010
- Processed vendor invoices, produced checks, reports and resolved accounts payable issues
- Assisted with the implementation of a new Accounts Payable system and supplied follow-up support to field personnel
- Interacted with vendors on a regular basis answering questions and solving billing problems.
Teller/Teller Manager
Wachovia Bank
05.2007 - 10.2008
- Provided quick and efficient transaction services to customers who prefer face-to-face interaction within the bank
- Informed clients of financial products and banking services; consistently fulfilled monthly quota
- Managed a team of 5 Tellers and performed all managerial duties during the manager's extended absence.
Assistant Office Manager
Champion Industries
06.2006 - 05.2007
- Order entry, accounts payable and accounts receivable processing
- Responded to customer service calls, researched and resolved problems when necessary
- Developed, implemented and documented Standards and Procedures for account collections.
Medical Billing Specialist
MidAtlantic Cardiovascular Associates
10.2003 - 06.2006
- Appointed as the liaison for the billing department and 10 of the physician offices
- Submitted hospital and office claims to insurance companies using proper ICD-9 codes
- Resolved patient inquiries regarding billing and insurance issues
- Investigated billing problems associated with charges and formulated solutions.
Education
Medical Administrative Assistant -
Carroll Community College
Westminster, MD11.2012
Computer Programming Technology -
Community College of Baltimore
Baltimore, MD01.1984
Skills
Deadline-oriented
Account Management
Inquiry Handling
Discrepancy Resolution
Presentation Skills
Collections duties
Billing and Invoicing
Customer Communication
References
Furnished upon request.
Quote
"When one door closes, another opens; but we often look so long and so regretfully upon the closed door that we do not see the one which has opened for us"
Alexander Graham Bell
Timeline
Billing Clerk
Pediatric Partners, L.L.C.
10.2014 - 02.2024
Accounts Receivable Specialist
The Training Room, Inc.
01.2014 - 07.2014
Accounting Associate
Antek HealthWare
04.2010 - 11.2010
Accounts Payable Analyst
Nexion Health Management
10.2008 - 03.2010
Teller/Teller Manager
Wachovia Bank
05.2007 - 10.2008
Assistant Office Manager
Champion Industries
06.2006 - 05.2007
Medical Billing Specialist
MidAtlantic Cardiovascular Associates
10.2003 - 06.2006
Medical Administrative Assistant -
Carroll Community College
Computer Programming Technology -
Community College of Baltimore
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