Laurie Evans
Charlotte,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
Work History
Medicaid Eligibility Specialist II
Cabarrus County Department Of Social Services
11.2023 - 06.2024
- Interviewed applicants and explained scope of different available benefits.
- Explained program requirements and options and advised or referred client to other programs or services as appropriate.
- Gathered and reviewed household income, financial resources, and residency data; computed budget.
- Computed and authorized amounts of assistance for programs.
- Entered and retrieved data from the appropriate state and county systems. (NCFAST and Pilot)
- Documented electronic case record.
- Improved customer service experience for applicants, providing clear explanations of eligibility requirements and addressing concerns promptly.
Clinical Research Coordinator
Purdue Pharma
06.1999 - 09.2002
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Screened patient records, databases, and physician referrals to confirm prospective subjects eligibility for research studies.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Followed informed consent processes and maintained records.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Completed monitoring reports, follow-up letters, and other timely correspondences.
- Worked effectively in fast-paced environments.
Congressional Case Manager
U.S. House Of Representatives
11.1998 - 06.1999
- Developed and implemented comprehensive case management plans to address constituent needs and goals.
- Coordinated services with other agencies, community-based organizations, and professionals to provide useful benefits to constituents.
- Represented congressman at speaking engagements.
- Wrote correspondences to constituents and agencies on behalf of congressman.
Child Support Investigator
State Of Connecticut, Department Of Social Services
03.1994 - 10.1998
- Evaluated income and expense data of non-custodial parents to determine support capability.
- Researched legal, financial and other records to obtain data needed to secure and enforce child support cases.
- Performed investigations to locate noncustodial and alleged parents.
- Secured acknowledgements of paternity or participated in legal proceedings to establish paternity.
- Met with noncustodial parents and their attorneys in an attempt to establish an agreement of financial support.
- Secured agreements to support or participate in legal proceedings to establish court ordered financial and medical obligations.
- Testified in court on cases involving support, arrears or claims for reimbursement.
- Reviewed discontinued cases for possible redirection of child support and refunds of excess child support money or recovery of public assistance money.
Education
Bachelor of Arts - Education
Shaw University
Raleigh, NCSkills
- Strong communication skills
- Great Team Player
- Detail Oriented
- Time Management
- Case Management
- Case File Preparation
- Interviewing Techniques
- Organizational Skills
Volunteer Work
While a stay at home parent I kept my skills strong by volunteering with several organizations.
- Board of Directors with PACE program (Parents Active in Cooperative Education)
- Vice President of Bothell High School PTA
- Coordinator with Eastside Legal Assistance Program (ELAP)
- Court Appointed Special Advocate (CASA) with King County Dependency Program
- Instructor with You Belong Community Services (formerly Special Delivery)
- Youth mentoring with Big Brothers Big Sisters of America
Timeline
Medicaid Eligibility Specialist II
Cabarrus County Department Of Social Services
11.2023 - 06.2024
Clinical Research Coordinator
Purdue Pharma
06.1999 - 09.2002
Congressional Case Manager
U.S. House Of Representatives
11.1998 - 06.1999
Child Support Investigator
State Of Connecticut, Department Of Social Services
03.1994 - 10.1998
Bachelor of Arts - Education
Shaw University
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