Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurieana Matos

Orlando

Summary

Highly- motivated employee with a strong work ethic and exceptional interpersonal skills, demonstrating adaptability in fast-paced environments. Proven ability to succeed in customer service roles while effectively multitasking and managing time. Currently volunteering at Orlando Health Hospital as a Bridges Success student at Valencia College, gaining valuable experience in the healthcare field. Aiming to balance these skills in a challenging role that advances my professional growth.

Overview

2
2
years of professional experience

Work History

Aeropostale
Orlando
07.2023 - Current
  • Provided exceptional customer service to ensure customer satisfaction and retention.
  • Assessed customer needs to provide assistance and information on product.
  • Recommended, selected and located merchandise based on customer desires.
  • Greeted customers and provided exceptional customer service.

Counselor

Discover After School
Orlando
02.2025 - 06.2025

As a counselor, it was important to maintain a safe and orderly learning environment for all kids to learn and grow. I'm skilled in organizing activities and providing academic support for the kids to ensure they have the best, fun, and memorable experience with their after-school program. My experience working with the kids as a counselor was building positive communication skills, as well as making an after-school program memorable for them.

Education

High School -

Ocoee High School
Ocoee, Fl
05.2024

Skills

  • Relationship Building
  • Teamwork and Collaboration
  • Positive and professional
  • Customer Needs Assessment
  • Friendly and outgoing
  • Multitasking Abilities
  • Communication

Timeline

Counselor

Discover After School
02.2025 - 06.2025

Aeropostale
07.2023 - Current

High School -

Ocoee High School