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Patricia Johnson
Bethel Island,CA
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
07.2025 - Current
- I oversee aiding customers with ordering their desired food items.
- I oversee preparing orders for our customers/guests.
- I assist in making various smoothies and pretzels for our customers.
- I take responsibility for ensuring our front of house is presentable.
- During closing and opening I aid doing our daily checks that consist of taking temperatures, restocking items, and ensuring everything is sanitized.
Manager In Charge
Jamba Juice
Lafayette, CA
07.2025 - 10.2025
- At this establishment I oversee my team members and ensure they are doing well. I communicate with them to express any feelings or ideas they may have.
- I oversee being the leader that assist customer confusion or miscommunication.
- I work with my team members to increase our performance rates daily by working to make smoothies and other goods fastened.
- I handle counting my drawers at the end of my shift. This includes me pre-closing/closing our store.
Team Member
Jamba Juice/Auntie Anne’s
Oakley, CA
07.2025 - 09.2025
- At this establishment I take responsibility to work with my team to produce smoothies and pretzels in a proper amount of time.
Customer Service Representative/Shift Supervisor
iFLY SFBay Sky Venture
Union City, CA
08.2024 - 08.2025
- Oversee aiding customers with checking-in, taking each customer’s weight, giving them wrist bands, and explaining the flight experience to every customer.
- I oversee calling customers and aiding them with bookings, cleaning, and setting up our establishment for birthday parties.
- Selling products and negotiating with customers to upgrade their experience and earn commissions.
- I take responsibility for opening and closing our attraction, managing my team, staying on time, and running our attraction.
- I oversee promoting our company as well as running our media page.
Sales Associate
Miisno
Pleasanton, CA
03.2024 - 08.2024
- I oversee aiding customers, checking customers out, keeping the store organized as well as the storage area, and shelving items.
- I handled opening and closing this establishment.
Busser-Server
BJ's Restaurant & Brewhouse
Walnut Creek, CA
04.2023 - 02.2024
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted servers by promptly clearing and resetting tables during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Supported inventory management by restocking supplies and monitoring levels.
Discovery Bay Golf Club
Country Club Careers
Discovery Bay, CA
03.2022 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate degree - Political Science
Berkeley City College
Berkeley, CA05-2026
High school Diploma - undefined
Deer Valley High School
Antioch, CA06-2023
Skills
- Sales
- Customer Service
- Managing Skills
- Writing Skills
- Negotiation
- Adept at Learning
- Technology Skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
- Verbal/written communication
- Stocking and receiving
- Cash handling accuracy
- Client service
- Store opening and closing
- Sales expertise
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- POS system operation
- Meeting deadlines
- Upselling
- Professional demeanor
- Retail store operations
- Cleaning techniques
- Guest relations
- Sales training
- Payment processing
- Strategic planning
- Inventory tracking
- Sales development
- Building rapport
- Inventory control
- Policy and procedure adherence
- Merchandise display
- Product recommendations
- Order processing
- Sales goals attainment
- Display setup
- Brand promotion
- Point of sale operation
- Negotiation tactics
- Relationship selling
- Product promotions
- Business development
- Persuasion techniques
- Sales trends
- Shipment processing
- Promotional support
- Fraud detection
- Fitting room maintenance
- Cold calling
- Product demonstrations
- Sales forecasting
- CRM software proficiency
- Dispute mediation
- Self-checkout assistance
- Contract preparation
- Client account management
- Money transfer systems
- Dining area maintenance
- Sales pipeline management
- Expert in [subject]
- Friendly and outgoing
- Verbal and written communication
- Task prioritization
- Customer engagement
- Merchandising
- Client retention strategies
- Upselling and cross selling
- Feedback implementation
- Superb time management
- Product guidance
- B2B sales and customer service
- Exchange coordination
- Price quote preparation
- Retail merchandising expertise
- Reading comprehension skills
- Written and oral communication skills
- Lead database management
- Hospitality and accommodation
- Financial records oversight
- Prospecting and telemarketing
- Excellent communication skills
- Energetic self-starter
- Positive and professional
- Contact follow-up
- Calm demeanor
- New teller training
Timeline
07.2025 - Current
Manager In Charge
Jamba Juice
07.2025 - 10.2025
Team Member
Jamba Juice/Auntie Anne’s
07.2025 - 09.2025
Customer Service Representative/Shift Supervisor
iFLY SFBay Sky Venture
08.2024 - 08.2025
Sales Associate
Miisno
03.2024 - 08.2024
Busser-Server
BJ's Restaurant & Brewhouse
04.2023 - 02.2024
Discovery Bay Golf Club
Country Club Careers
03.2022 - 01.2023
High school Diploma - undefined
Deer Valley High School
Associate degree - Political Science
Berkeley City College