Laurie Erickson
Blackduck,MN
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
25
25
years of professional experience
Work History
Lead Grill Cook
City of Blackduck - The Pond
Blackduck, MN
01.2020 - Current
- Supervised daily operations of grill station, ensuring adherence to safety and sanitation standards.
- Trained and mentored kitchen staff on grilling techniques and food preparation methods.
- Developed and implemented efficient workflow processes to enhance kitchen productivity.
- Collaborated with management to create seasonal menu items based on customer preferences.
- Monitored inventory levels, placing orders for supplies to maintain uninterrupted service.
- Ensured timely food presentation and quality control for optimal guest satisfaction.
- Ensured timely meal preparation and delivery for customers by effectively coordinating with servers and kitchen staff.
- Exceled under pressure during busy shifts by maintaining focus on quality control while expediting orders quickly and accurately.
- Maintained a clean and sanitary work environment through regular cleaning, sanitizing surfaces, and equipment maintenance.
- Enhanced customer satisfaction by consistently preparing high-quality meals according to recipe guidelines and specifications.
- Contributed to a positive working environment by maintaining open communication among team members, resolving conflicts as they arose.
- Upheld health code regulations by ensuring proper food handling practices were followed at all times during the cooking process.
- Collaborated with management to plan menus, incorporating seasonal ingredients and anticipating customer preferences based on market trends.
- Received numerous compliments from customers for exceptional taste and presentation of dishes prepared at the grill station.
- Reduced food waste and cost by efficiently managing inventory, monitoring expiration dates, and properly storing perishable items.
- Increased efficiency through expertly organizing prep stations to streamline cooking processes during peak service times.
- Improved team productivity by training new employees on grill station procedures, safety protocols, and company standards.
- Built strong relationships with food suppliers to ensure the consistent delivery of high-quality ingredients at competitive prices.
- Assisted in reducing labor costs through cross-training in various kitchen positions, increasing overall team flexibility during peak hours or unexpected absences of staff members.
- Demonstrated strong leadership skills by overseeing daily operations of the grill station while motivating fellow cooks to excel in their roles.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Cleaned and maintained kitchen equipment regularly.
- Distributed food to team members with efficiency in high-volume environment.
- Restocked stations and supplies during slower periods between rushes.
- Monitored food temperatures for proper cooking and safe consumption.
- Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
- Adhered to strict food safety regulations and hygiene standards.
Health Information Management Technician
Sanford Health
Fargo, ND
07.2003 - 09.2019
- Interacted and communicated easily with department personnel and public.
- Received and processed medical records requests.
- Adhered to all facility, company and legal guidelines.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Obtained patient releases for dissemination of information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Reviewed charts and flagged incomplete or inaccurate information.
- Input data into computer programs and filing systems.
- Evaluated department procedures and recommended improvements to maximize efficiency.
- Sorted materials and filed according to guidelines.
- Managed system conversion and maintained minimal downtime during updates.
- Responded to materials requests and retrieved necessary information.
- Responded to requests for information from various individuals by providing release of information type documents.
- Prepared mailings of information and documentation.
- Received and routed medical records.
- Trained staff on technical procedures and software program usage.
- Collected, reviewed and analyzed data from diverse departments for medical record needs.
- Wrote work instruction manuals, data capture guidelines and standard operating procedures.
- Resolved problems, improved operations and provided exceptional service.
- Led team in delivery of Epic software project, resulting in electronic medical records..
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Medical Records Clerk
Alexandria Clinic
Alexandria, MN
06.2001 - 07.2003
- Interacted and communicated easily with department personnel and public.
- Received and processed medical records requests.
- Adhered to all facility, company and legal guidelines.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Obtained patient releases for dissemination of information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Reviewed charts and flagged incomplete or inaccurate information.
- Input data into computer programs and filing systems.
- Responded to materials requests and retrieved necessary information.
- Sorted materials and filed according to guidelines.
- Responded to requests for information from various individuals by providing release of information type documents.
- Prepared mailings of information and documentation.
- Received and routed medical records.
Education
Associate Of Applied Business - Medical Secretary
Alexandria Technical College
04-2001
Medical Secretary
Anoka Hennepin Technical College
Anoka, MNAssociate of Science - Graduated High School
Osakis Public School
Osakis, MN05-1998
Skills
- HIPAA and HITECH requirements
- Effective communication
- Health records review
- Accurate documentation
- Training and mentoring
- Data oversight
- Production tracking
- Teamwork
- Written Communication
- Clerical
- Willing to learn
- Strong work ethic
- Cleaning and sanitizing
- Food presentation
- Sanitation standards
- Teamwork and collaboration
- Multitasking and organization
- Efficient
- Kitchen sanitation
- Kitchen safety
- Safe food handling
- Concise time-management
Accomplishments
- Supervised team of 6 staff members.
- Collaborated with Management team of in the development of moving onto electronic health records.
Timeline
Lead Grill Cook
City of Blackduck - The Pond
01.2020 - Current
Health Information Management Technician
Sanford Health
07.2003 - 09.2019
Medical Records Clerk
Alexandria Clinic
06.2001 - 07.2003
Medical Secretary
Anoka Hennepin Technical College
Associate Of Applied Business - Medical Secretary
Alexandria Technical College
Associate of Science - Graduated High School
Osakis Public School