LAURIEL PAYLOR
Conyers,GA
Summary
Experienced talent professional with a strong background in leadership, organizational development, strategic advisory, project management, data analytics, and reporting.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Global Talent Analyst/Talent Consultant
Ernst & Young (EY)
Atlanta, GA
10.2022 - Current
- Act as trusted advisor to key business partners, understanding business needs, scoping data requests, synthesizing insights and recommending solutions
- Track trends and patterns with attention to employee experience and motivation, utilization, onboarding, retention, and compliance
- Identify and recommend reasonable short-and long-term goals, milestones, and benchmarks for key performance metrics
- Manage and support strategic talent initiatives and programs, including learning and development, recruitment and retention, people listening and corporate responsibility.
- Improve internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks and cross function initiatives.
College MAP Access Program Director
Ernst & Young (EY)
Atlanta, GA
08.2018 - 06.2025
- Collaborated with other directors to create cohesive programming for scholars and collegians aligned to college readiness and financial literacy.
- Led strategic planning meetings, aligning volunteer efforts with organizational goals and objectives.
- Managed budgets and resources effectively, ensuring optimal allocation for program initiatives.
- Coordinated events that provided students with opportunities for networking and skill-building experiences.
- Gathered feedback from participants, parents, staff members regularly to identify areas for improvement within programs offered.
Senior Learning Production Specialist
Ernst & Young (EY)
Atlanta, GA
08.2020 - 10.2022
- Planned and delivered virtual learning programs and classes, including logistics, scheduling, roster management, materials, media, and technology production
- Consulted and collaborated with learning team members to understand and establish learning plans, processes, and desired objectives
- Managed and participated in development and design workstreams for complex learning program deployments, learning technology and continuous improvement initiatives
- Facilitated virtual, group-live, and hybrid learning programs
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
Learning Support Coordinator
Ernst & Young (EY)
Atlanta, GA
11.2017 - 08.2020
- Contributed to successful deployment of service line learning; coordinated logistics, including identifying class participants, location scouting and reservation, timing, session counts, and general course planning.
- Advised internal and external clients on learning compliance standards.
- Supported the processing of Continuing Professional Education credits, setting up classes in the Learning Administration System, creating and submitting documentation, handling class evaluations, and following up as warranted.
- Served as the 'face of learning', a resource for instructors and learners, troubleshooting and providing support prior to, during, and after learning events.
- Coordinated training sessions, ensuring alignment with learning objectives.
Human Resources Specialist - Talent Development
NorthStar Psychological Services Inc.
Alpharetta, GA
11.2016 - 09.2017
- Conducted candidate interviews and performed background checks and verification.
- Planned and launched large-scale employee events, including compliance training, recognition programs, and health & wellness initiatives.
- Managed training systems maintaining accurate data and reporting.
- Facilitated new hire training, including group-live, virtual instructor led, and hybrid training; scheduled and coordinated new hire onboarding.
- Maintained Human Resource files: personnel, credentialing, and compliance database.
Senior Learning Development Administrator
City of Atlanta
Atlanta, GA
04.2015 - 11.2016
- Constructed training plans; designing and developing training programs to prepare staff for licensing exams.
- Conducted organization needs assessment and identified skills and knowledge gaps.
- Assessed instructional effectiveness summarizing evaluation reports.
- Maintained curriculum data and training records.
- Produced ad hoc reports and documents for senior team members for weekly meetings.
Data Analyst/Special Projects Administrator
City of Atlanta
Atlanta, GA
08.2006 - 04.2015
- Ensured successful implementation of several information technology initiatives acting as a liaison between developers, business analysts, internal department personnel
- Performed analysis of operational processes measuring efficiency, effectiveness, and productivity against key performance indicators and metrics
- Prepared reports and presentations for Executive Management
- Facilitated technical training for new hires and end-users on work order management system.
Education
Master of Arts - Education: Adult Education and Training
Central Michigan University
Mount Pleasant, MIBachelor of Arts - English: Advanced Rhetoric and Composition
Georgia State University
Atlanta, GASkills
- Program Management
- Talent Strategy
- Project Management
- People Listening & Engagement
- Compliance and Risk Management
- Change Management
- Data Analytics & Statistical Reporting
- Learning Enablement & Design
- Learning Management Systems (LMS)
- Coaching & Mentoring
Affiliations
Society for Human Resource Management (SHRM) - Member, 2022 - Present
Certification
- Society for Human Resource Management – Certified Professional (SHRM-CP) - ID#234305
Timeline
Global Talent Analyst/Talent Consultant
Ernst & Young (EY)
10.2022 - Current
Senior Learning Production Specialist
Ernst & Young (EY)
08.2020 - 10.2022
College MAP Access Program Director
Ernst & Young (EY)
08.2018 - 06.2025
Learning Support Coordinator
Ernst & Young (EY)
11.2017 - 08.2020
Human Resources Specialist - Talent Development
NorthStar Psychological Services Inc.
11.2016 - 09.2017
Senior Learning Development Administrator
City of Atlanta
04.2015 - 11.2016
Data Analyst/Special Projects Administrator
City of Atlanta
08.2006 - 04.2015
Master of Arts - Education: Adult Education and Training
Central Michigan University
Bachelor of Arts - English: Advanced Rhetoric and Composition
Georgia State University