Summary
Overview
Work History
Education
Skills
Timeline
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Laurin Nicholson

Victorville,CA

Summary

Seasoned Transportation Area Manager with robust experience in overseeing operations, planning routes, and managing staff. Proven ability to improve efficiency, reduce costs, and ensure compliance with transportation regulations. Strengths include strategic planning, team leadership, problem-solving skills, and the capacity to implement operational improvements that drive customer satisfaction and revenue growth. Successfully led teams to achieve operational excellence in previous roles.

Overview

8
8
years of professional experience

Work History

Transportation Area Manager (L5)

AMAZON
California
07.2023 - Current
  • Creating and adjusting Labor planning for associates based on volume and transaction projections typically 2-3 weeks out
  • Creating and establishing process improvement plans for processes falling below the threshold for example VTI effectiveness, Hostler Idle Time, etc
  • Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates
  • Delegation of daily tasks to help build team knowledge
  • Proactively identify and lead process improvement initiatives and Lean tools
  • Ensuring my team is 100% properly labor tracked throughout the day to get an accurate view of buckets and cost
  • Established strong relations with leadership on planning for their day to day operations as well as becoming a reliable point of contact when there are any issues or questions
  • Work closely with ROC on getting issues resolved and expedited on a day to day basis
  • Work closely with DSS on getting TOMYs assigned or run structures updated as well as pushing to have our onsite hostlers repaired in a timely matter to ensure they are up and running at all times
  • Attend meetings with operations to communicate safety, productivity, quality, and any barriers that conflict with transportation or the site
  • Attend the morning cadence calls with operations manager to go over the quip on any major call outs and to deep dive situations to ensure we work on addressing any issues in a timely manner
  • Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas
  • Have a very thorough understanding of My time, Quick sight, FMC, Dockmaster, SSP, AAP, YMS and Yard Layouts
  • Coordinate with team to ensure any new changes are communicated and understood completely during stand-up meetings
  • Capable of roster scrubbing to ensure TAs are under the correct managers and shift cohort
  • Streamline logistics in the operation through the implementation of standard work and team leadership
  • Capable of planning and coordinating large scale projects
  • TOMY CHAMPION Overseen Riverside Nodes Fleet of 47 DCs and 33 Hostlers to ensure all sites prioritized work orders as well as tomy load execution by coordinating truck moves and updating run structures
  • RECRUITING CHAMPION- partnered with recruiting team for Riverside node sites to ensure recruiting and the site were tracking on needs and providing updates amongst both parties
  • Communicated quarterly HC adjustments as well as communicated NOA program start dates for new associates and return to site dates for visibility
  • CDL CHAMPION- Created Email reports for the entire node on drivers’ statuses, Main goal is to ensure our driver stay compliant so reporting out expiring documents etc and requesting updates from the directs manager

ONT2 Inbound Stow Process Guide

AMAZON
ONT2, California
04.2017 - 10.2019
  • Co-led Stow process path as a Process Guide providing oversight and guidance on optimal Work-In-Progress (WIP) flow maintaining balance between a team of 85+ associates and stow team productivity
  • Deployed robust Equipment Readiness & Area Readiness strategies to maximize Stow associate performance and morale evident through a 9% Fast Start improvement (# minutes reduced) during initial deployment and 7% as an overall Fast Start improvement
  • Advocated, educated and enforced top safety malpractice relating to Water-spider Push not Pull Safety malpractice involving: Transporting 2 U-boats during queue pushup and Friction Velcro Tape installation to prevent Tote drift
  • Successfully processed over 3,000 Problem-Solve units during a10 hour Peak Season shift

Reconciliation Problem-Solver

AMAZON
California
10.2016 - 10.2019
  • Authored standard work procedures for Inbound Reconciliation Problem-Solve focused on process control measures maximizing success rate of inventory accountability of 100,000+ units per shift
  • Established key partnerships with all levels of leadership from Process Assistants to Operations Management resolving virtual and physical inventory discrepancies outperforming network EOS standard of <7 open Transshipment consistently achieving <5
  • Mitigated Customer Promise risk over 100 consecutive shifts successfully reconciling Inbound Reactive loads under of 10 unit threshold
  • Trained 5 Inbound associates on Reconciliation fundamentals which includes Inbound inventory traceability and flow management principles equipping trainees providing a holistic approach to inventory reconciliation of 300,000+ Transshipment units during Peak Season
  • Advised Inbound SME on DEA critical topics including Reactive & Non-Reactive Transshipment Load escalations leading to proactive labor adjustments, robust Stow queue controls along with incentivizing associates to achieve goals

Education

Bachelors of Science - Nursing

SAN BERNARDINO VALLEY COLLEGE, DEPARTMENT OF NURSING
San Bernardino, CA
03.2025

Skills

  • Microsoft Office Suite
  • Excel
  • Word
  • Power Point
  • ERP Systems
  • Dock Management System (DMS)
  • Yard Management System (YMS)
  • Freight Management Console (FMC)
  • Outbound and Inbound Dock management (SSP)

Timeline

Transportation Area Manager (L5)

AMAZON
07.2023 - Current

ONT2 Inbound Stow Process Guide

AMAZON
04.2017 - 10.2019

Reconciliation Problem-Solver

AMAZON
10.2016 - 10.2019

Bachelors of Science - Nursing

SAN BERNARDINO VALLEY COLLEGE, DEPARTMENT OF NURSING

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