Laurle Jackson
Ocean Springs,MS
Summary
Caring Registered Nurse ready to provide individualized care plans and helps patients meet goals by delivering direct and effective patient care. Committed to increasing patient satisfaction and streamlining procedures.
Overview
20
20
years of professional experience
Work History
Casino Collections Supervisor
Beau Rivage Casino & Resort
Biloxi, MS
09.1999 - 06.2019
- Supervised and coordinated activities of collections employees attempting to gather monies owed from consumers.
- Processed payments and applied to customer balances.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Generated and mailed updated statements monthly and processed demand letters.
- Researched accounts and completed due diligence to resolve collection problems.
- Accessed credit records to evaluate customer credit histories.
- Set up and updated customer accounts and CRM with interactions, payments and personal information.
- Completed training in credit management and civil court practices to maintain up-to-date legal knowledge involving collection practices.
- Worked with customers and collections representatives to monitor documentation, reduce customer disputes and collect invoices in timely fashion.
Education
Associate of Applied Science - Nursing
Mississippi Gulf Coast Community College
Perkinston, MS12.2022
High School Diploma -
Pascagoula High School
Pascagoula, MS05.1993
Skills
- Payment Scheduling
- Customer Locating
- Updating Customer Accounts
- Agent Support
- Problem Investigations
Timeline
Casino Collections Supervisor
Beau Rivage Casino & Resort
09.1999 - 06.2019
Associate of Applied Science - Nursing
Mississippi Gulf Coast Community College
High School Diploma -
Pascagoula High School