Summary
Work History
Overview
Education
Skills
Timeline
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LAURNESE SCOTT

Mount Holly,North Carolina

Summary

Hello, I am currently looking to join a team full of energy, one that provides a positive outlook on customer satisfaction and challenges my knowledge in hospitality, event coordinating, and leadership. Relationship-building and problem solving are my strengths, as well as being a dedicated and motivated individual, who approaches routine and complex situations analytically, resourcefully, and adaptably.

Work History

Substitute Teacher, K-12

CMS
03.2024 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Enhanced classroom engagement by incorporating hands-on activities and group projects.
  • Followed lesson plans designed by absent teachers.

Transportation Team Lead

Olympic Transportation
07.2022 - Current
  • Stayed on top of weather and traffic conditions and communicated any problems to drivers
  • Helped drivers with paperwork such as packing slips, bill of ladings, and invoices
  • Provided new employees with training in administrative procedures, company policies, and performance expectations
  • Devised systems for organizing records, contracts, agendas, and reports to maintain order and improve information tracking
  • Coordinated the schedules of [32] Drivers, making adjustments as needed to ensure that service levels were met
  • Used strong time management and organizational skills to ensure smooth and seamless operations
  • Was responsible for locating potential new hires and conducting initial screenings, interviews, and tests
  • Handled incoming and outgoing business correspondence to ensure smooth communication
  • Drafted contracts, budgets, and various reports with the manager's guidance

Bus Driver

MTA Headquarters
07.2013 - 04.2023
  • Performed pre-trip inspections on the bus to ensure its safe operation
  • Assisted passengers with disabilities in boarding and exiting the bus
  • Followed all DOT rules and regulations, as well as local laws and requirements
  • Performed bus driving duties while keeping student safety in mind to maintain a good safety record
  • Anticipated traffic delays and construction obstacles to ensure adherence to schedules
  • Drove passengers along predetermined routes while adhering to local traffic laws

Human Resources Administrator

The Phillips Group
05.2022 - 03.2023
  • Troubleshot and resolved issues with HR software to improve production support and minimize downtime
  • Made a proposal
  • All human resource documentation, such as new hire letters, employee contracts, and corporate policies/procedures, was prepared by me
  • Looked over job applications to find, vet, and recommend the best candidates
  • Worked with the entire human resources department to brainstorm new strategies for attracting top talent
  • Provided each customer with exceptional service by listening to their concerns and answering their questions

Overview

12
12
years of professional experience

Education

Some college (No degree) - Business Administration

New York City College of Technology
NY

High School -

Boys and Girls High School
NY
01.2003

Skills

  • Presentation design
  • Managing office operations
  • Staff management
  • Problem Solving
  • Transportation solutions
  • Operate CDL Class B Vehicles
  • Special needs support
  • Positive reinforcement

Timeline

Substitute Teacher, K-12

CMS
03.2024 - Current

Transportation Team Lead

Olympic Transportation
07.2022 - Current

Human Resources Administrator

The Phillips Group
05.2022 - 03.2023

Bus Driver

MTA Headquarters
07.2013 - 04.2023

Some college (No degree) - Business Administration

New York City College of Technology

High School -

Boys and Girls High School

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LAURNESE SCOTT