Lauro Carlos
Tucson,AZ
Summary
Operations supervisor with a strong track record in team leadership, performance management, and KPI monitoring. Skilled in enhancing operational efficiency and ensuring safety compliance for large teams.
Overview
36
36
years of professional experience
Work History
Operations Supervisor
Marsden Services-Amazon Cart Repair Operations
Tucson, AZ
12.2021 - 07.2026
- Supervised daily warehouse operations for Amazon cart repair, leading 70 employees across multiple shifts to ensure seamless workflow.
- Monitored key performance indicators, enhancing operational efficiency through labor utilization and safety metrics.
- Managed production schedules to exceed daily productivity and quality targets while meeting service-level agreements.
- Ensured compliance with OSHA regulations and company safety policies to uphold operational standards.
- Led development of supervisors, crew chiefs, quality assurance personnel, inventory specialists, and repair technicians through coaching and performance management.
- Coached employees and conducted performance evaluations to foster accountability and improve team dynamics.
- Developed and implemented recognition programs to boost employee engagement and motivation, enhancing overall team morale.
Stay at Home Parent
Self
Tucson, AZ
04.2019 - 12.2021
Custodian
Sunnyside Unified School District
Tucson, Arizona
06.2016 - 04.2019
- Maintained cleanliness and orderliness in classrooms and common areas.
- Operated cleaning equipment such as vacuums and floor scrubbers.
- Replenished supplies in restrooms and break rooms regularly.
- Assisted with setup and breakdown of school events and activities.
- Reported maintenance issues to ensure timely repairs.
- Collaborated with staff to ensure a safe learning environment.
- Followed safety protocols to handle cleaning chemicals properly.
63T Bradley Fighting Vehicle Sytems Mechanic
U.S. Army
, United States
08.1990 - 08.1994
- Diagnostics & Troubleshooting: inspecting and testing mechanical, electrical, and hydraulic assemblies using technical manuals, specialized test equipment, and onboard diagnostic management systems to isolate faults.
- Subsystems & Armament Supports: Maintaining vehicle-mounted turrets, armament integration, fire control systems, and gas particulate (CBRN) protective equipment.
- Transmission & Drivetrain Repair: Maintaining and Repairing standard, automatic, and cross-drive transmission assemblies, auxillary drive systems, and final drives.
- Suspension & steering: Repairing track vehicle hull systems, torsion bars, shock absorbers, track assemblies, and steering controls.
- Powerpack & Engine Maintenence: Servicing, overhauling, removing,and replacing diesel engines, power packs,cooling sysyems,fuel systems, and air induction assemblies.
- Preventive Maintenence: Performing Scheduled Preventive Maintenece Checks and Services (PMCS) and special safety inspections.
Education
Corrections Certificate -
Correctional Officer Training Academy
Tucson, AZ09-1995
Certificate of Training Completion -
U.S. Army A.I.T.
Fort Knox, KY03-1991
High School Diploma -
Sunnyside High School
Tucson, AZ05-1990
Some College (No Degree) - General Studies
Pima Community College
Tucson, AZSkills
- Performance management
- Production scheduling
- Safety compliance
- Team leadership
- KPI monitoring
- Workforce planning
Timeline
Operations Supervisor
Marsden Services-Amazon Cart Repair Operations
12.2021 - 07.2026
Stay at Home Parent
Self
04.2019 - 12.2021
Custodian
Sunnyside Unified School District
06.2016 - 04.2019
63T Bradley Fighting Vehicle Sytems Mechanic
U.S. Army
08.1990 - 08.1994
Corrections Certificate -
Correctional Officer Training Academy
Certificate of Training Completion -
U.S. Army A.I.T.
High School Diploma -
Sunnyside High School
Some College (No Degree) - General Studies
Pima Community College