Laury Charles
Ruskin,FL
Summary
Highly efficient Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Associate
Burlington Coat Factory
07.2022 - 12.2022
- Delivering exceptional customer service by proactively anticipating customer needs, displaying empathy and attentiveness in all interactions, and effectively resolving any potential service issues.
- Managing the sales floor by replenishing shelves, receiving vendors, updating pricing details, and carrying out inventory tasks as instructed
- Offering customer assistance across various departments ensuring full departmental readiness and functionality while staying informed about new services and tools.
Cashier
Wendy's
12.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Executing cashier responsibilities accurately, including handling cash, checks, and credit card transactions meticulously in accordance with company policies and procedures.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Crewmember
Charley's Philly Steaks
05.2019 - 10.2019
- Prioritizing customer satisfaction through warm greetings, maintaining eye contact, and assisting customers in finding additional items as required.
- Became familiar with products to answer questions and make suggestions.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Associate of Arts - Nursing
University Of South Florida
05.2023
Skills
- Health and safety management
- Customer service
- Merchandise Receiving and Handling
- POS Software
- Problem Resolution
- Sales Techniques
Timeline
Associate
Burlington Coat Factory
07.2022 - 12.2022
Cashier
Wendy's
12.2020 - 04.2021
Crewmember
Charley's Philly Steaks
05.2019 - 10.2019
Associate of Arts - Nursing
University Of South Florida
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