Lauryn Burns

• Performed 200+ successful venipunctures and blood collections while ensuring donor comfort, safety, and specimen integrity.
• Conduct donor eligibility screenings, health history reviews, and patient identification verification.
• Process, label, handle, and prepare blood products and specimens accurately for laboratory testing and distribution.
• Gain hands-on experience with donor reactions, collection procedures, quality assurance practices, and blood banking operations.
• Support mobile blood drives and community collection events while adapting to various collection environments.
• Collaborate with phlebotomists, nurses, laboratory personnel, and leadership to ensure efficient collection operations.
• Maintain strict compliance with HIPAA, OSHA, infection-control, and quality assurance requirements.
• Build strong patient and donor relationships through compassionate communication and exceptional customer service.
• Demonstrate a commitment to continuous learning, professional development, and advancement within the healthcare field.

Assisted dentists with restorative, cosmetic, and surgical procedures, including crowns, bridges, dentures, and implant restorations.
• Prepared treatment rooms, instruments, and materials to ensure efficient patient care and clinical workflow.
• Maintained strict OSHA, CDC, and infection-control compliance standards.
• Obtained and reviewed patient medical histories and updated clinical documentation.
• Educated patients regarding treatment plans, oral hygiene, and post-procedure instructions.
• Assisted with impressions, temporary restorations, and dental radiographs.
• Maintained sterilization procedures and ensured proper instrument processing.
• Built positive patient relationships through compassionate communication and professionalism.

Assisted oral surgeons during extractions, implant placements, bone grafting procedures, and surgical treatments.
• Prepared surgical instruments, treatment rooms, and materials for complex procedures.
• Monitored patient comfort and assisted with pre-operative and post-operative care.
• Provided detailed post-surgical instructions and patient education.
• Maintained accurate treatment records and clinical documentation.
• Followed strict sterilization, infection-control, and patient safety protocols.
• Collaborated with providers and clinical staff to maintain efficient surgical schedules.

Assisted dentists with restorative, preventative, and emergency dental procedures.
• Prepared patients for treatment and ensured a comfortable clinical experience.
• Sterilized instruments and maintained treatment rooms according to OSHA standards.
• Recorded clinical notes and updated patient records accurately.
• Supported patient scheduling, treatment coordination, and follow-up care.
• Educated patients on oral hygiene, treatment recommendations, and preventive care.
• Contributed to efficient daily office operations and positive patient outcomes

Managed front-office operations within a healthcare environment, ensuring efficient daily workflow and patient satisfaction.
• Scheduled appointments, coordinated calendars, and maintained accurate patient and administrative records.
• Handled confidential patient information in compliance with HIPAA and privacy regulations.
• Assisted residents, families, healthcare providers, and visitors with professionalism and exceptional customer service.
• Processed documentation, reports, correspondence, and healthcare records with a high level of accuracy.
• Supported interdisciplinary teams by coordinating communication between departments and healthcare personnel.
• Managed incoming calls, patient inquiries, and administrative requests in a fast-paced environment.
• Maintained office organization, recordkeeping systems, and regulatory compliance standards.
• Assisted with billing support, payment processing, and administrative reporting as needed.
• Recognized for strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively