Lauryn Leonardi
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level for a behavioral specialist position. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Server
Eat N' Park
11.2022 - Current
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Behavioral Technician- RTF (Internship)
Perseus House
01.2023 - 05.2023
- Observed clients by listening to concerns and recording observations, reporting mental health issues or unusual behavior to appropriate professionals.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Residential Support Worker
Barber National Institute - Main Campus East Entrance
05.2017 - 03.2021
- Helped build important life skills such as cooking and cleaning.
- Monitored client medications and adherence to individual treatment plans.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted residents with basic activities of daily living.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Monitored and assisted residents through individual service plans.
- Scheduled and accompanied clients to medical appointments.
- Ran errands for patients, did shopping, and picked up other necessities.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Reported changes in resident condition and health to resident care manager.
Bartender
Marty's Tavern
05.2017 - 07.2019
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Education
Bachelor of Science - Social Work
Edinboro Pennwest University
Edinboro, PA06.2023
Associate of Arts - Human Services
Edinboro University of Pennsylvania
Edinboro, PA07.2020
High School Diploma -
Fairview High School
Erie, Pa06.2012
Hospitality Management Certificate
Erie County Technical School
Erie, Pa06.2012
Skills
- Behavioral Skills Development
- Mental Health Support
- Behavioral Observations
- Intervention Strategies
- Special Needs Clients
- Positive Interactions
- Group and Individual Sessions
- Documenting Behaviors
- High Energy and Stamina
- Table Monitoring and Turnover
- Cash Handling
- Positive Reinforcement Methods
- Safety Behaviors
- Collaborative Treatment Planning
Timeline
Behavioral Technician- RTF (Internship)
Perseus House
01.2023 - 05.2023
Server
Eat N' Park
11.2022 - Current
Residential Support Worker
Barber National Institute - Main Campus East Entrance
05.2017 - 03.2021
Bartender
Marty's Tavern
05.2017 - 07.2019
Bachelor of Science - Social Work
Edinboro Pennwest University
Associate of Arts - Human Services
Edinboro University of Pennsylvania
High School Diploma -
Fairview High School
Hospitality Management Certificate
Erie County Technical School