MyKeisha Smith
Houston,USA
Summary
Mental health professional with extensive background in therapeutic care and patient support. Known for effective collaboration and adaptability in dynamic healthcare settings. Focused on delivering compassionate care and fostering positive, team-oriented environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mental Health Technician
AMN Healthcare
Houston, TX
04.2025 - Current
- Monitored patient behavior to ensure safety and adherence to treatment plans.
- Assisted in crisis intervention, employing de-escalation techniques to manage challenging situations.
- Documented patient observations accurately, contributing to comprehensive care assessments and reports.
- Collaborated with multidisciplinary teams to coordinate patient care and enhance therapeutic outcomes.
Mental Health Technician
Kingwood Pines Hospital
Kingwood, TX
08.2021 - 10.2025
- Monitored patient behavior to ensure safety and adherence to treatment plans.
- Assisted in crisis intervention, employing de-escalation techniques to manage challenging situations.
- Documented patient observations accurately, contributing to comprehensive care assessments and reports.
- Collaborated with multidisciplinary teams to coordinate patient care and enhance therapeutic outcomes.
Mental Health Technician/Medical Records
Oceans Behavioral Hospital
Katy, TX
03.2020 - 09.2024
- Monitored patient behavior to ensure safety and adherence to treatment plans.
- Assisted in crisis intervention, employing de-escalation techniques to manage challenging situations.
- Documented patient observations accurately, contributing to comprehensive care assessments and reports.
- Collaborated with multidisciplinary teams to coordinate patient care and enhance therapeutic outcomes.
- Managed electronic and paper medical records ensuring compliance with HIPAA regulations.
- Processed patient admissions and discharge documents for accuracy and completeness.
Key Holder/Sales Associate
Raah Clothing
Lake Charles, LA
02.2017 - 08.2020
- Managed daily store operations, ensuring optimal customer service and sales performance.
- Trained and mentored junior staff on product knowledge and sales techniques.
- Oversaw inventory management, including stock replenishment and loss prevention strategies.
- Led team meetings to communicate goals, share updates, and foster collaboration among staff members.
PCA Personal Care Assistant/CNA
The Verandah Retirement Community
Lake Charles, LA
08.2018 - 02.2020
- Administered daily personal care to residents, ensuring comfort and dignity.
- Assisted with mobility and transfers, promoting resident independence and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate documentation of patient care activities in compliance with regulations.
- Trained new staff on best practices for resident support and safety protocols.
Construction Worker
Apache Industrial Services
Sulphur, LA
01.2019 - 07.2019
- Collaborated with team members to complete projects within deadlines and adhere to safety regulations.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Gathered and disposed of worksite debris to remove safety hazards.
Caregiver/Personal Assistant
Advance Personal Care
Lake Charles, LA
03.2018 - 01.2019
- Provided compassionate assistance with daily living activities, ensuring comfort and safety for clients.
- Developed personalized care plans in collaboration with healthcare professionals to meet individual client needs.
- Monitored and recorded vital signs, reporting changes to nursing staff for timely interventions.
- Trained new caregivers on best practices for client care and emergency response protocols.
Front Desk Receptionist/Medical Records
Robinswood School
Lake Charles, LA
08.2017 - 10.2018
- Greeted and assisted visitors, enhancing overall customer experience and satisfaction.
- Managed incoming phone calls, ensuring timely responses and efficient communication.
- Coordinated scheduling for appointments, optimizing front desk operations.
Childcare Educator
All About Kids
Lake Charles, LA
01.2017 - 06.2017
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Fostered a safe and nurturing environment for children, promoting social and emotional development.
- Collaborated with parents to address individual child needs and enhance educational outcomes.
Education
No Degree - Natural Sciences AS
San Jacinto College
Pasadena, Texas, TXHigh School Diploma -
LaGrange High School
Lake Charles, LA05.2017
Skills
- Implemented de-escalation techniques to resolve conflicts and maintain a positive environment
- Conducted behavior observations to support team assessments Recorded and reported findings to assist in decision-making Collaborated with colleagues to enhance understanding of behavioral patterns
- Implemented stress reduction techniques to enhance employee well-being
- Assisted individuals in crisis by providing emotional support and resources for mental health services Collaborated with community organizations to promote awareness of suicide prevention initiatives Participated in training sessions to enhance skills in crisis intervention and support techniques
- Supported classroom environments by implementing effective behavior management strategies Assisted educators in maintaining a positive learning atmosphere Collaborated with students to promote respectful interactions and conflict resolution
- Oversaw patient safety management initiatives to enhance healthcare quality
- Executed crisis intervention strategies to stabilize high-stress situations
- Spearheaded substance abuse awareness initiatives to educate communities on prevention and support resources
- Facilitated empathy development initiatives to enhance interpersonal skills
- Developed comprehensive treatment plans to address patient needs and enhance recovery outcomes
- Oversaw clinical documentation processes to ensure compliance with healthcare regulations
- Facilitated group discussions to address emotional responses Supported individuals in developing coping strategies for anger management Assisted in creating a safe environment for open communication
- Advocated for self-care initiatives to enhance employee well-being
- Designed and implemented comprehensive care plans to enhance patient outcomes
- Facilitated mental health first aid training sessions to enhance community support capabilities
- Facilitated psychosocial rehabilitation programs to enhance individual well-being
- Provided support to individuals experiencing depression through active listening and empathetic communication Facilitated group discussions to foster a sense of community and shared understanding Assisted in the development of coping strategies to enhance emotional well-being
- Facilitated comprehensive discharge planning to ensure smooth transitions for patients
- Advocated for eating disorder awareness through community outreach and educational initiatives
Certification
BLS
CPI
Handle With Care
Phlebotomist
Timeline
Mental Health Technician
AMN Healthcare
04.2025 - Current
Mental Health Technician
Kingwood Pines Hospital
08.2021 - 10.2025
Mental Health Technician/Medical Records
Oceans Behavioral Hospital
03.2020 - 09.2024
Construction Worker
Apache Industrial Services
01.2019 - 07.2019
PCA Personal Care Assistant/CNA
The Verandah Retirement Community
08.2018 - 02.2020
Caregiver/Personal Assistant
Advance Personal Care
03.2018 - 01.2019
Front Desk Receptionist/Medical Records
Robinswood School
08.2017 - 10.2018
Key Holder/Sales Associate
Raah Clothing
02.2017 - 08.2020
Childcare Educator
All About Kids
01.2017 - 06.2017
No Degree - Natural Sciences AS
San Jacinto College
High School Diploma -
LaGrange High School