Lauryn Madden
Dallas,TX
Summary
Accomplished sales professional with extensive expertise in the dental industry. Skilled in driving results through exceptional client relationship management and team leadership. Seeking to leverage my strengths in a forward-thinking organization for mutual success.
Overview
8
8
years of professional experience
Work History
Wholesale Sales Leader
PerioSciences
Dallas, TX
01.2020 - Current
- Designed and managed plans for achieving sales goals.
- Created and maintained customer relationships through regular follow-up activities.
- Conducted training sessions to enhance product knowledge in dental practices.
- Partnered with senior managers to develop and implement strategic sales and marketing plans.
- Implemented automations for customer support platform.
- Assisted implementation of new e-commerce platform and introduced it to existing customer base
- Assisted B2B and D2C customers with information on product features and benefits.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Participated in trade shows to boost brand visibility.
- Built strong relationships with key clients.
- Worked with marketing teams to create promotional content aimed at target audiences.
- Implemented incentive programs designed to encourage higher performance from team members.
- Managed all aspects of order fulfillment, including invoicing, shipping, returns processing.
Account Executive
PerioSciences
Dallas, TX
02.2018 - 01.2020
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Maintained accurate records of all sales activities using CRM software systems.
- Performed product demos at conferences, meetings, seminars, or other venues as necessary.
- Attended networking events to build relationships with potential customers.
- Participated in training sessions on topics related to sales techniques or industry regulations.
- Offered continuous post-sale assistance to clients.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Advised customers on best practices regarding product usage or maintenance procedures.
- Identified customer needs by asking questions and advising on best solutions.
- Listened to customer needs to identify and recommend best products and services.
Territory Manager
PerioSciences
Dallas, TX
07.2017 - 02.2018
- Delivered comprehensive training sessions to new and existing clients.
- Maintained in-depth knowledge of products, services, and procedures.
- Successfully resolved customer concerns and complaints.
- Cultivated relationships with potential clients, boosting revenue.
- Exceeded territory management targets consistently.
- Maintained accurate records of all sales activities including orders placed, invoices issued, payments received.
- Partnered with existing clients to enhance brand visibility.
- Participated in trade shows and industry events to represent the company and gather market insights.
Sales Liaison
PerioSciences
Dallas, TX
11.2016 - 07.2017
- Conducted cold calls to generate leads and drive sales.
- Scheduled client meetings for the sales team.
- Handled extensive data entry responsibilities efficiently.
Education
Interdisciplinary Studies -
Dallas Baptist University
Dallas, TX06-2016
Associate of Practical Theology -
Christ For The Nations Institue
Dallas, Texas05-2013
Skills
- Key Account Management
- Customer Retention
- Team player
- Sales Presentations
- Strong Communication Skills
- Negotiation and Closing Techniques
- Microsoft Office Suite / Google Workspace
- Hubspot, Gorgias, Shopify, and Slack
References
References available upon request.
Timeline
Wholesale Sales Leader
PerioSciences
01.2020 - Current
Account Executive
PerioSciences
02.2018 - 01.2020
Territory Manager
PerioSciences
07.2017 - 02.2018
Sales Liaison
PerioSciences
11.2016 - 07.2017
Interdisciplinary Studies -
Dallas Baptist University
Associate of Practical Theology -
Christ For The Nations Institue
Similar Profiles
Alexandre MorelAlexandre Morel
Director of Speech at Equality in ForensicsDirector of Speech at Equality in Forensics
Isaac MartinezIsaac Martinez
Medical Assistant at Expedian Urgent CareMedical Assistant at Expedian Urgent Care
Tierrini EvansTierrini Evans
Certified Nursing Assistant at Madison on MarshCertified Nursing Assistant at Madison on Marsh
Hannah PachecoHannah Pacheco
Customer Assistant at Play Street MuseumCustomer Assistant at Play Street Museum
Louise HolmesLouise Holmes
Wholesale Sales Leader at WayflyerWholesale Sales Leader at Wayflyer